Limeade ONE vs. Maestro

Limeade ONE is great for office-based work staff where the staff has easy access to a computer. It has struggled a bit in our manufacturing locations where associates don't have time during the workday to utilize the application and may not have a smartphone or computer to access the platform outside of work.

Incentivized

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.

Incentivized

• Access to information
• Communicate
• HR needs

Incentivized

• Easy progress reports using a type of "mail merge" built in template
• Reports tab is a nice feature
• Seems fairly stable and reliable

Incentivized

• Once the top incentive level is hit, there's little incentive to continue to use the platform until the next program year.
• Continue to improve and expand the library of activities so that you can explore new things in subsequent years.

Incentivized

• Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
• Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
• Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...

Incentivized

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Incentivized

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Incentivized

Our experience with Virgin Pulse was somewhat hindered as we still had much of our legacy system from Preventure when VP purchased them. The technology and activities that Limeade offers are in a whole different league compared to VP.

Incentivized

Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!

Incentivized

• Increased engagement
• Ability to access information independently
• Relevant articles and news help employees be engaged

Incentivized

• Maestro allows me to log all communication with families, eliminating any question as to when I reached out
• Maestro is a huge time saver with sending progress reports
• Maestro lacks customization that would make teachers more efficient

Incentivized