Listen360 vs. Nicereply
Listen360 vs. Nicereply
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Listen360 | N/A | Listen360 is a customer listening solution from EverCommerce, that enables organizations to engage customers, analyze feedback in real time, and transform customers into brand advocates via social media. Through offering metrics and insights, the solution helps businesses to leverage direct customer feedback to make products and services more meaningful to customers. | N/A | |
Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All features All integrations Unlimited number of surveys Unlimited surveys sent | ||||||||||||||
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| Listen360 | Nicereply | |
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| Small Businesses | Sogolytics Score 8.4 out of 10 | Sogolytics Score 8.4 out of 10 |
| Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises | Verint Voice of the Customer Score 9.3 out of 10 | Verint Voice of the Customer Score 9.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Listen360 | Nicereply | |
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| ScreenShots | Listen360 Screenshots | Nicereply Screenshots |






