Listen360 vs. Nicereply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Listen360
Score 0.0 out of 10
N/A
Listen360 is a customer listening solution from EverCommerce, that enables organizations to engage customers, analyze feedback in real time, and transform customers into brand advocates via social media. Through offering metrics and insights, the solution helps businesses to leverage direct customer feedback to make products and services more meaningful to customers.N/A
Nicereply
Score 7.0 out of 10
N/A
Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net…
$39
Up to 3 agents and 100 responses / month
Pricing
Listen360Nicereply
Editions & Modules
No answers on this topic
Mini
$39
Up to 3 agents and 100 responses / month
Start
$79
Up to 10 agents and 250 responses / month
Grow
$159
Up to 25 agents and 1000 responses / month
Business
$239
Up to 50 agents and 250 responses / month
Enterprise
Custom pricing
More than 50 agents and 250 responses / month
Offerings
Pricing Offerings
Listen360Nicereply
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll features All integrations Unlimited number of surveys Unlimited surveys sent
More Pricing Information
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User Testimonials
Listen360Nicereply
ScreenShots

Listen360 Screenshots

Screenshot of Detractor tracking with the ability to follow-up.Screenshot of A breakdown of customer responses over time.Screenshot of Customer review themes that support informed decisions about a business's health.

Nicereply Screenshots

Screenshot of CSAT, CES & NPS SurveysScreenshot of In-signature & Post-reslution surveysScreenshot of See data back in your helpdeskScreenshot of Customize your surveys