TrustRadius: an HG Insights company

What is Listen360?

Listen360 is a customer listening solution from EverCommerce, that enables organizations to engage customers, analyze feedback in real time, and transform customers into brand advocates via social media. Through offering metrics and insights, the solution helps businesses to leverage direct customer feedback to make products and services more meaningful to customers.

Media

Screenshot of Detractor tracking with the ability to follow-up.
Screenshot of A breakdown of customer responses over time.
Screenshot of Customer review themes that support informed decisions about a business's health.

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Screenshot of Detractor tracking with the ability to follow-up.