ListGrabber vs. Node.io (discontinued)

Since we use ListGrabber basically only for mail outs and extractions out of Yellow Pages, our organisation is probably not the best one to provide such information.

Earlier this week, we had a mishap where a client's birth certificate went missing while being transferred between departments. This could have been disastrous for both our employees and the client, but Sugar allowed for quick detective work that let us track the document's passage between specific employees, and the item was located and returned!

Incentivized

• Easy to use - Pretty user friendly.
• Compatible with Australian Yellow Pages.
• Extracts information into Excel which helps us to create mail outs.

• Customer profile and sales analyst features provide relevant information for sales calls.
• Node allows me to bring more vendors and more contacts in, allowing me to expand lists and connect with more accurate contacts.
• Node's collaborative nature is very appreciated when they keep on asking for feedback for improvement.

Incentivized

• Drivers are updated constantly by Yellow Pages. Since we use ListGrabber only twice or thrice a year it is not really worthwhile to purchase new versions each year. The product should come with at least a couple of years of free updates.
• Product crashes from time to time when extracting a large amount of information.

• More focus on the display of scanned documents
• Easier recall and presentation of scanned documents
• Lag times between entering an Action and seeing it appear

Incentivized

Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.

Incentivized

• Increased efficiency - ListGrabber helps us get pages of contacts in a few hours, which would probably take days if done manually.
• Since the product extracts to Excel, it is easy to convert into mail out formats.

• Our company has increased profits 20% from last year after implementing Sugar
• Our transfer to largely remote work has been hugely simplified by Sugar
• Despite an industry-wide "pandemic slump", the ease of use brought by Sugar has allowed us to remain a major player in tax assistance even as other companies have struggled

Incentivized