TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Livefyre (discontinued)

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Livefyre was acquired in 2016 and became part of the Adobe Experience Manager suite of products. The product has since been discontinued, and is no longer available for sale.N/A

    SAP Ariba

    Score7.9 out of 10
    N/AWith advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
    Pricing
    Livefyre (discontinued)SAP Ariba
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Livefyre (discontinued)SAP Ariba
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Livefyre (discontinued)SAP Ariba
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    215 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    172 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    220 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    76%
    Lived up to sales and marketing promises
    99 Answers
    Implementation went as expected
    No answers on this topic
    73%
    Implementation went as expected
    135 Answers
    Best Alternatives
    Livefyre (discontinued)SAP Ariba
    Small Businesses
    PromoRepublic
    Score7.4 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Precoro
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Livefyre (discontinued)SAP Ariba
    Likelihood to Recommend
    8.0
    (7 ratings)
    7.8
    (246 ratings)
    Likelihood to Renew
    8.8
    (5 ratings)
    8.1
    (9 ratings)
    Usability
    7.3
    (1 ratings)
    7.7
    (198 ratings)
    Support Rating
    8.2
    (1 ratings)
    5.5
    (21 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Livefyre (discontinued)SAP Ariba
    Likelihood to Recommend
    Discontinued Products
    I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
    Read full review
    SAP
    If asked about SAP Ariba, I think I am likely to tell a colleague that A specific scenario would be to use SAP Ariba with an Agent to migrate the legacy contracts when a company has rolled out from scratch.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It provides and allows comments and comment management that is fast, seamless and shareable.
    • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
    • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
    Read full review
    SAP
    • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
    • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
    • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
    • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
    • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
    • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
    • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
    Read full review
    SAP
    • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
    • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
    • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
    • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
    Read full review
    SAP
    User Satisfaction: The end user are at times not very happy with the solution. Return on Investment (ROI): SAP Ariba delivered measurable benefits in terms of cost savings, efficiency. Integration Capabilities: The system is easy to integrate with backend SAP ERP system. Support from Ariba team is a bit sluggish in terms of Service Requests
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's really easy to implement that app but should improve some analytics.
    Incentivized
    Read full review
    SAP
    Feel that over the years, there has been good improvement, and it seems like going in the right direction. All procurement activities — sourcing, contracting, invoicing — are managed in one place, reducing the need to switch between multiple systems. Users can easily track purchase orders, supplier responses, and invoice status, which adds clarity and accountability. The supplier-facing side is well-structured, allowing vendors to upload documents, view transactions, and communicate within the same interface.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    From purchasing to implementation, the customer service/support was really perfect!
    Incentivized
    Read full review
    SAP
    Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
    Read full review
    Alternatives Considered
    Discontinued Products
    We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
    Read full review
    SAP
    It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The heavy work is already done given that we take the time to implement.
    • Very useful insights and AI powered delivery.
    Incentivized
    Read full review
    SAP
    • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
    • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
    • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
    • It is an excellent tool and just what are business required and could afford.
    Read full review
    ScreenShots

    Livefyre (discontinued) Screenshots

    Product screenshot

    SAP Ariba Screenshots

    Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.