Item: SAP Ariba
Rating: 8
Author: Verified User

Overall Satisfaction with SAP Ariba

Use Cases and Deployment Scope

E-Invoicing, Ariba Guided Sourcing SRM system is sunsetting and looking to migrate to Ariba procurement, so would like to seamlessly integrate with other Ariba products and SAP S/4 HANA on-premises. E-invoicing is easy to enable and reduces payment delays. Suppliers benefit from visibility into payment status. Before, the Ariba procurement process was manual, relying on email and spreadsheets for supplier communications.

Pros and Cons

Pros

Great Network reach.
Ease of use.
AI tools.
Supplier communication.

Cons

User Interface.
Integration

Most Important Features

E-Invoicing
Guided Buying.

Return on Investment

Ease of use for business users.

Usability

Feel that over the years, there has been good improvement, and it seems like going in the right direction. All procurement activities — sourcing, contracting, invoicing — are managed in one place, reducing the need to switch between multiple systems. Users can easily track purchase orders, supplier responses, and invoice status, which adds clarity and accountability. The supplier-facing side is well-structured, allowing vendors to upload documents, view transactions, and communicate within the same interface.

Key Differentiators

Cloud Solutions
Ease of Use

One of the biggest drivers is Ariba’s ability to digitize and automate the entire procurement lifecycle — from sourcing to payment. Reduces manual processes and paperwork. Speeds up purchase order and invoice approvals. Improves accuracy and audit readiness. SAP Ariba provides access to the Ariba Network, one of the world’s largest digital marketplaces for suppliers and buyers.

Alternatives Considered

Coupa and Ivalua Source-to-Pay

Unified processes, reduced handoffs, and better visibility across procurement, contracts, and supplier collaboration. Ariba has access to the vast SAP Business Network, which helps with supplier onboarding, catalog management, purchase-to-pay collaboration, and global sourcing. If your organization uses the broader SAP S/4HANA or SAP ERP stack, Ariba provides native hooks, data models, and support for SAP-centric processes.

Key Insights

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Ariba go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Ariba again?

Yes

Other Software Used

Icertis

Likelihood to Recommend

Adopted by various vendors, hence easy to reach out to do business. Enables centralized supplier onboarding and integrates with other CLM SAAS products. In general, it’s a great tool that has streamlined procurement and supplier management, though there’s still some room to improve usability and integration. Overall, it’s reliable and delivers strong value.

Comments

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SAP Ariba A Comprehensive Scalable Procurement Solution for Complex Enterprises.