Livestorm vs. MeetingBurner (discontinued)

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.

Incentivized

It is well suited for a conference call with a group of people as well as a great tool to share information on a screen so you don't have to bring people together in person.

• Very intuitive to use and easy to customize.
• Excellent customer service.
• Lots of good data for analytics.
• Participants do not need to download anything.
• Feedback and recommendations are acted on.
• Easy to logistical information on registrants and attendees.
• Supports integrations.

Incentivized

• MeetingBurner allows me to schedule conference calls in advance and provides me with easy dial-in instructions for myself and the attendees. Many of our calls occur on a regular basis and we are able to duplicate past events similar to it in a few simple clicks.
• MeetingBurner allows me to share a link to join a conference room for multiple people to join and see my screen. Screen sharing is a great feature that make training people much more convenient.
• Because we are a nonprofit, we do not have a budget for communications. Having a free product that offers exactly what we need is key without any bells and whistles and pressure to upgrade in any way.

• It would be helpful to have higher quality replays

Incentivized

• It does take a a few minutes to download the application to run the webinar portion but other than that I don't have major improvements.

If a product is working well, I see no reason to change it!

Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.

Incentivized

The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help

Incentivized

MeetingBurner doesn't have a free trial period that leads to a required paid option. We use the conference line a few times a month and don't have the capacity to spend money on a product.

• It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.

Incentivized

• Increased employee efficiency
• Reliable customer service and relationship building