TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Livestorm

    Score8.6 out of 10
    N/AFrench company Livestorm offers their webinar platform which integrates with many other enterprise applications via Zapier and features polling, session recording and sharing, and webinar data collection and tracking.

    $0

    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.

    Substack

    Score9.2 out of 10
    N/ASubstack is a subscription-based newsletter publishing platform.N/A
    Pricing
    LivestormSubstack
    Editions & Modules
    Webinar Basic
    $0.00
    A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
    Meet Basic
    $0.00
    Limited Instant and Scheduled Meetings for up to four participants
    Meet Premium
    $31.00
    Full features for Instant and Scheduled Meetings.
    Webinar Premium
    $99.00
    A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
    Enterprise
    Contact sales
    An enterprise-grade experience with premium service.
    No answers on this topic
    Offerings
    Pricing Offerings
    LivestormSubstack
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LivestormSubstack
    Considered Both Products
    Livestorm
    No answer on this topic
    Substack Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    LivestormSubstack
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Livestorm and Substack
    Feature
    Livestorm
    10.0
    3 Ratings
    26% above category average
    Substack
    -
    Ratings
    Dashboards10.02 Ratings00 Ratings
    Data exportability10.03 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Livestorm and Substack
    Feature
    Livestorm
    9.5
    3 Ratings
    15% above category average
    Substack
    -
    Ratings
    High quality audio9.03 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Livestorm and Substack
    Feature
    Livestorm
    9.4
    3 Ratings
    14% above category average
    Substack
    -
    Ratings
    Calendar integration10.02 Ratings00 Ratings
    Record meetings / events7.53 Ratings00 Ratings
    Slideshows10.02 Ratings00 Ratings
    Event registration10.03 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Livestorm and Substack
    Feature
    Livestorm
    10.0
    3 Ratings
    17% above category average
    Substack
    -
    Ratings
    Audience polling10.03 Ratings00 Ratings
    Q&A10.03 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Livestorm and Substack
    Feature
    Livestorm
    10.0
    3 Ratings
    18% above category average
    Substack
    -
    Ratings
    Participant roles & permissions10.03 Ratings00 Ratings
    Confidential attendee list10.03 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Livestorm and Substack
    Feature
    Livestorm
    10.0
    3 Ratings
    23% above category average
    Substack
    -
    Ratings
    Branding options10.03 Ratings00 Ratings
    Integration to Marketing Automation10.03 Ratings00 Ratings
    Best Alternatives
    LivestormSubstack
    Small Businesses
    GoTo Webinar
    Score8.6 out of 10
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    Blogger
    Score10 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LivestormSubstack
    Likelihood to Recommend
    9.5
    (3 ratings)
    8.7
    (6 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    LivestormSubstack
    Likelihood to Recommend
    Livestorm
    Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
    Incentivized
    Read full review
    Substack Inc.
    I think Substack is better for people who want to set up a personal-facing branded website vs people who just want to post random musings every so often. Monetization is better there than any other collective publishing platform as well as organic reach via email. Substack also allows you to build direct relationships with your readers via emails and own them 100% which is great long-term if you use it to pivot to another site or another form of writing/content creation. Substack would be less helpful for someone wanting to write as a part of a group, not individually, or someone who's unwilling to put their personal brand behind their content. It's less optimized for SEO (which other platforms allow you to do) and can be harder to curate content based on your interests (you really have to go in knowing what you want vs finding it on the fly).
    Incentivized
    Read full review
    Pros
    Livestorm
    • Very intuitive to use and easy to customize.
    • Excellent customer service.
    • Lots of good data for analytics.
    • Participants do not need to download anything.
    • Feedback and recommendations are acted on.
    • Easy to logistical information on registrants and attendees.
    • Supports integrations.
    Incentivized
    Read full review
    Substack Inc.
    • Because it has a very high Domain Authority ranking relevant backlinks in a published article will help make my store more searchable.
    • Substack is very easy to work in. The toolset they provide may not be as extensive as other platforms but it is certainly enough to create a meaningful, interesting post.
    • Substack is very focused on creating a community of writers that support each other. They run an ongoing email campaign that reinforces their focus on building a community of writers.
    Incentivized
    Read full review
    Cons
    Livestorm
    • It would be helpful to have higher quality replays
    Incentivized
    Read full review
    Substack Inc.
    • editor is on the primitive side - it's wysiwyg, but missing some embed options
    • integrate with google analytics
    • percentage cut that Substack takes can become a burden as your revenue grows. Problems scaling.
    Incentivized
    Read full review
    Usability
    Livestorm
    Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
    Incentivized
    Read full review
    Substack Inc.
    No answers on this topic
    Support Rating
    Livestorm
    The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
    Incentivized
    Read full review
    Substack Inc.
    No answers on this topic
    Alternatives Considered
    Livestorm
    No answers on this topic
    Substack Inc.
    Medium is not so good for running newsletter. I find the mail that a user gets is very easily readable. Also as a creator it's very easy for me to track the analytics and monetise my blogs unlike Medium. Blogger is a very old technology. The kind of integrations and the support for Markdown / different media is very great in Substack.
    Incentivized
    Read full review
    Return on Investment
    Livestorm
    • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
    Incentivized
    Read full review
    Substack Inc.
    • I haven’t made any money from it
    • Can be disheartening when you realise you’re putting in maximum effort for minimum audience
    Incentivized
    Read full review
    ScreenShots

    Livestorm Screenshots

    Screenshot of Access complete analytics in a built-in dashboard.Screenshot of Learn more about attendees with detailed participation reports.Screenshot of Engage with your audience in real-time with questions, chats, and polls.