TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LocalClarity

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include: "Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or thousands of locations with just a few clicks. EXPLORE review response workflow improves team productivity while improving the quality of on-brand…

    $10

    per month Location

    Reviews.io

    Score8 out of 10
    N/AReviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…

    $89

    per month

    Pricing
    LocalClarityReviews.io
    Editions & Modules
    PLUS
    $10
    per month Location
    PRO
    $12
    per month Location
    GROWTH
    $89
    per month
    PROFESSIONAL
    $159
    per month
    ENTERPRISE
    From $499
    per month
    Offerings
    Pricing Offerings
    LocalClarityReviews.io
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume and agency pricing available.—
    More Pricing Information
    Best Alternatives
    LocalClarityReviews.io
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Bazaarvoice
    Score7.5 out of 10
    Bazaarvoice
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LocalClarityReviews.io
    Likelihood to Recommend
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LocalClarityReviews.io
    Likelihood to Recommend
    LocalClarity
    Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
    Read full review
    Reviews.io
    Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
    Incentivized
    Read full review
    Pros
    LocalClarity
    • Simplifies the review management process for multi-location clients
    • Simplifies the local listing management process for multi-location clients
    • Provides crisp and intuative reporting to all stakeholders
    • Enables brands to easily take advantage of Google and Facebook posts
    • Adapts quickly to the changing needs of the market and it's clients
    Read full review
    Reviews.io
    • Widget library with customizable, mobile-friendly widgets.
    • Custom widgets can be built for you.
    • WYSIWYG and HTML email templates.
    • Instagram and UGC gallery included.
    • Sync your product catalog via Merchant Center.
    Incentivized
    Read full review
    Cons
    LocalClarity
    • The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect.
    Read full review
    Reviews.io
    • Setting up isn't hard, but the documentation conflicts with itself sometimes.
    • They reference a BigCommerce app that isn't available (yet).
    Incentivized
    Read full review
    Support Rating
    LocalClarity
    No answers on this topic
    Reviews.io
    We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
    Incentivized
    Read full review
    Alternatives Considered
    LocalClarity
    None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
    Read full review
    Reviews.io
    Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
    Incentivized
    Read full review
    Return on Investment
    LocalClarity
    • As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable.
    • Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs!
    • With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction.
    Read full review
    Reviews.io
    • Increased customer trust through verified company and product reviews.
    Incentivized
    Read full review
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