TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LocalClarity

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include: "Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or thousands of locations with just a few clicks. EXPLORE review response workflow improves team productivity while improving the quality of on-brand…

    $10

    per month Location

    Salesforce Maps

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…

    $30

    per user / month

    Pricing
    LocalClaritySalesforce Maps
    Editions & Modules
    PLUS
    $10
    per month Location
    PRO
    $12
    per month Location
    Winter 2017 / 10.4.6
    $30
    per user / month
    Offerings
    Pricing Offerings
    LocalClaritySalesforce Maps
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume and agency pricing available.—
    More Pricing Information
    Best Alternatives
    LocalClaritySalesforce Maps
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    No answers on this topic
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LocalClaritySalesforce Maps
    Likelihood to Recommend
    9.1
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    LocalClaritySalesforce Maps
    Likelihood to Recommend
    LocalClarity
    Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
    Read full review
    Salesforce
    This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
    Incentivized
    Read full review
    Pros
    LocalClarity
    • Simplifies the review management process for multi-location clients
    • Simplifies the local listing management process for multi-location clients
    • Provides crisp and intuative reporting to all stakeholders
    • Enables brands to easily take advantage of Google and Facebook posts
    • Adapts quickly to the changing needs of the market and it's clients
    Read full review
    Salesforce
    • Drilling down from the map point, to account/work order/opportunity.
    Incentivized
    Read full review
    Cons
    LocalClarity
    • The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect.
    Read full review
    Salesforce
    • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
    • The crossover with accounts and contacts are hard to map.
    • The window sizes when navigating the maps are difficult to work with.
    Incentivized
    Read full review
    Usability
    LocalClarity
    No answers on this topic
    Salesforce
    It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
    Incentivized
    Read full review
    Support Rating
    LocalClarity
    No answers on this topic
    Salesforce
    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Incentivized
    Read full review
    Alternatives Considered
    LocalClarity
    None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
    Read full review
    Salesforce
    Allows for many more contacts to be loaded into the map.
    Incentivized
    Read full review
    Return on Investment
    LocalClarity
    • As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable.
    • Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs!
    • With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction.
    Read full review
    Salesforce
    • For the first time, we were able to see donors on a map which was life-changing.
    • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
    Incentivized
    Read full review
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