Localytics vs. PushEngage

For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.

Incentivized

It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.

Incentivized

• Great web interface which provides a couple of levels of pivoting and filtering of data
• Straight-forward integration for simpler use cases
• Access to raw data through S3 for use in your own data pipeline

Incentivized

• Supports sending to many users.
• Allows the sending of different notifications to two different segments.
• Allows user segmentation.

Incentivized

• The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data.
• An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds.
• More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface.

• Notifications take a long time to reach users.
• The platform interface could improve.

Incentivized

There is a lot of competition. I would renew if there isn't anything more exceptional that would justify the re-coding and implementation load costs

The platform and analytics are slightly confusing.

Incentivized

It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.

Incentivized

The support was efficient and fast to resolve doubts.

Incentivized

We have not used other products but are going to start exploring making a switch to a new platform.

Incentivized

• Was our first provider of user-level event data
• Allows for many users to easily answer their own questions before making requests of the data team
• Raw data dumps gave the data team the ability to provide more in-depth analyses.

Incentivized

• Due to the time it takes for notifications to arrive, the opportunity is lost in some publications we do.
• With the notifications we have been able to reach more users.

Incentivized