For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.
It's great to develop business applications. Previously, we tried different technologies but we find it the most suitable for us. We also deploy a generic backend so we don't need to install anything new to implement new applications. This helps us to develop very fast and with very low effort.
The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data.
An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds.
More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface.
It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.
Each of the above platforms offer a specific solution. Sencha provides a complete solution that is a library of components as well as a framework to modularize your application so that it's better manageable. Once you get over the learning curve of the whole technology it's a breeze to implement new functionality within the application. We have an aggressive client who comes to us every other day with some new requirement, and sencha has been able to answer all of those without issues.
