LogDNA vs. ManageEngine EventLog Analyzer

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

Incentivized

scenarios such as tracking the issue to troubleshooting the issue the ManageEngine EventLog Analyzer provides a rood map vision to look into the problem in bird eye view. its easy to view the problems

• The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
• Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
• Searching/filtering is great and I've always been able to get exactly what I need.

Incentivized

• Detailed report & Great GUI
• ManageEngine EcoSystem
• RCA

• There isn't really much I would change

Incentivized

• Nothing, we haven't faced any problem with EventLog

It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

Incentivized

LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.

Incentivized

• It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues.

Incentivized

• Positive note is improved our support team productivity
• Improved our support Team RCA Report