Item: LogDNA
Rating: 10
Author: Nevin Jethmalani

Overall Satisfaction with LogDNA

Use Cases and Deployment Scope

LogDNA is being used to log all issues on our server and we use it for testing purposes in our iOS app as well.

Pros and Cons

Pros

Very easy to search
The UI is great and user friendly
Team is very helpful and nice

Cons

There isn't really much I would change

I have not used any other software but I have gone through demos of others and LogDNA gave us everything we needed at a fair price and with a great UI on the back end. It was not even a question of which software to choose. They are a great team.

Support Rating

It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

Key Insights

Do you think LogDNA delivers good value for the price?

Yes

Are you happy with LogDNA's feature set?

Yes

Did LogDNA live up to sales and marketing promises?

Yes

Did implementation of LogDNA go as expected?

Yes

Would you buy LogDNA again?

Yes

Other Software Used

Shopify, Yotpo, Klaviyo

Likelihood to Recommend

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

Comments

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Great piece of software and would highly recommend