LogDNA vs. Splunk Cloud

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

Incentivized

I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!

Incentivized

• The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
• Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
• Searching/filtering is great and I've always been able to get exactly what I need.

Incentivized

• Splunk Cloud allows me to search the volumes of information help in Windows Server Logs quickly and accurately.
• Splunk Cloud allows me to create Dashboards for everyday monitoring of multiple parameters.
• Splunk Cloud allows me to create and schedule reports for Management on network usage and statistics.

Incentivized

• There isn't really much I would change

Incentivized

• Splunk Cloud support is increasing a lot now a days and I see no cons other than the price factor to the other compared products. Overall Splunk Cloud is a very good product all together.
• I can see that Splunk Cloud can still improve in the form of SLA.
• Splunk Cloud generally lags behind the available splunk upgrades. They are always one version behind the one available for enterprise.

Incentivized

Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.

Incentivized

It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

Incentivized

Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.

Incentivized

LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.

Incentivized

Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.

Incentivized

• It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues.

Incentivized

• The biggest return on investment is how quickly logs are now consumed, and how quickly we can follow events that occur in logs.
• The number of logs that can be consumed by Splunk is much higher than previous solutions.
• We have much better visibility into our logs, and are able to spot patterns in events with the built-in graphs and reports.

Incentivized