Likelihood to Recommend
LogicalDoc is well suited if you want to manage the documents online with security. They provide both on-premise and cloud base services and the best security for documents. The product is less appropriate if you are working on documents conversion for large-scale uses.
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This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
Read full review Pros LogicalDoc helps manage the documents online and they provide the best security for documents. I like the interface and capability of handing the data. Read full review Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives. Supports a distributed/remote workforce by enabling electronic record-keeping and signatures. Generally supportive of the quality system regulations we are subject to. Jen Baird
Co-Founder, Chief Executive Officer, Director
Read full review Cons There are some limitations on documents conversion for large-scale uses, which should increase. Server can slowdown in some occasions. I think configuration could be a bit complex. Read full review I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also I would prefer that users be able to purchase licences directly without contacting a representative Read full review Support Rating
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
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LogicalDoc provides great features and data security.
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Much better suited to a small start-up environment than Green Light Guru. Less suited in terms of usability compared to Q Pulse which has more bespoke configuration options, is easier to configure, and has more modules that interact with each other. Have tried Q Pulse and Green Light Guru.
Read full review Return on Investment LogicalDoc help our company to manage the documents easily. Company data security increase after using LogicalDoc. Read full review The number of emails received.. end up just deleting as it is spamming my inbox. Benefitting from E-sign approvals. Keeping track of our documents in a efficient and better way. Amazing to use a cloud based system where everything is not on paper. Read full review ScreenShots