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Qualio

Score6.9 out of 10

22 Reviews and Ratings

What is Qualio?

Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.

Easy to use for managing daily office regulations and policies.

Use Cases and Deployment Scope

We can quickly access any office policy to support customers by searching with a single keyword. We advise new team members to use Qualio for instant and accurate policy and procedure information. I appreciate Qualio Team for this.

Pros

  • Readily available policy documents to access any at any time which we wanted to access.
  • Quickly identify, understand and compare the older and newer version difference of the SOPs and to understand the changes which have made.
  • all the SOPs DOPs at the same place with secured access.
  • Particularly the upgraded version of Qualio is so classic and the dashboard and menus are easily able to understand to any new user as well.

Cons

  • The dashboard currently does not provide a search box or export feature.
  • The current session timeout is too short.
  • We are often logged out while reviewing documents, forcing them to re-login when returning to Qualio.
  • add on more flexibility in defining user roles and permissions what is currently available for the companies for better manage the access and smoothen the working process.

Return on Investment

  • Saves time on audits and keeps things organized.
  • Depends on good internet; any downtime can hurt.

Usability

Other Software Used

Microsoft 365, Keka HR, Microsoft Teams, SonicWall TZ

With a little work and regulatory input this system can function

Use Cases and Deployment Scope

Qualio was used in our organization for a limited period of time. The system had originally been purchased in order to streamline processes and to create an electronic batch record. The organization had begun implementation of the document control module, but that is as far as we had gotten at the time of my arrival. We had also assessed training and custom modules as well.

Pros

  • User friendly
  • Searchability within documents
  • Navigation

Cons

  • Not compliant with FDA regulations
  • Audit trail issues
  • Metadata issues

Return on Investment

  • Negative impact: Cost and Time of Implementation
  • Negative impact: Customer Support/Response
  • Positive impact: Increased rigor when determining which site to replace qualio with.

Usability

Alternatives Considered

Intellect QMS and SimplerQMS

Other Software Used

NetSuite ERP, Intellect QMS, QuickBooks Commerce

Great and diverse system.

Use Cases and Deployment Scope

We utilize Qualio for the management of all our quality documents, implementation of our training program, supplier approval, equipment-related documentation management, and investigation of quality events. Having all of these different services streamlined into one system has been a game-changer for us in terms of efficiency.

Pros

  • Integrates multiple services into one system.
  • Allows for collaboration through editing and review of documents.
  • Allows for customization to fit our particular organization's needs.

Cons

  • Formatting of documents often gets messy/tricky.
  • Supplier records should have a spot to set a Next Review Due Date.

Return on Investment

  • We save time and money by getting so many needs met through one single system.

Usability

Other Software Used

1LIMS

Review of Qualio for Regulated Industries

Use Cases and Deployment Scope

Qualio is our primary electronic document management system. It houses our company's procedures and records and manages several regulated quality functions, such as complaint handling and CAPA. Because the software is part 11 compliant, it is compatible with our heavily regulated business. Users find it intuitive to navigate using the navigation bar, and the software employs a very capable search engine for conducting audits, locating files, and compiling "where used" documents. The business uses the employee training module that tracks and automatically sends training assignment notices. Since the training module is within the software program, any procedure update automatically triggers retraining when the option is selected. Custom templates are easy to create, update, and apply to keep up with evolving Quality Management systems and regulatory requirements. The software supports links extensively, including providing easy open task access through individual employee dashboards. A review and approval process is managed within the software using compliant e-signatures. New modules are introduced to continuously improve the capability of the software system. Our business is in the process of implementing a supplier management module. With updates to the software come notices of changes in an audit trail, and validation packets to support validations when appropriate. Employee addition, role, and status are readily managed by the system administrators.

Pros

  • The software has a staged task module that allows a review and approval of individual stages of an activity. This is very useful for complaints and CAPAs.
  • The training module provides a view of training completion by groups, individuals, and by procedures. It also provides trending information and tracks overdue assignments.
  • The dashboard is a personal view of all open tasks, what those tasks are, when the tasks are due, and provides a link to go directly to that task. It can be for a training assignment, a procedure to review or approve, or an open document draft under construction by the individual, for examples.
  • The search engine allows a search for a document or group of documents by a number of criteria, including part of the title, a reference in the document, the template type, and a tag that is attached (tags are configurable), as examples.

Cons

  • The editor for creating documents can sometimes prove challenging, as it operates differently than MS Word. Tables can be created but cannot be picked up and moved.
  • The document change history, which is on a separate tab in the document configuration, is sometimes forgotten by the person creating or updating a document. Although I personally like the arrangement of change history not being embedded within the document content, it would be good to steer people back through that history tab after editing a document, because not all changes may be captured initially when creating a new draft.
  • The metrics provided for training include open and overdue assignments in the calculation of completed assignments. I would like the option of considering just the overdue assignments in the metrics

Most Important Features

  • Part 11 compliant software, with all the requirements, covered--a must-have in a regulated industry such as medical devices.
  • Flexibility in the organization of the QMS, providing broad control for establishing the hierarchy, formatting, and identification of the documentation through template configuration, which is so important in this industry.
  • Validation support for software updates and addition of new features.
  • Economical even for a small company, and that allows for incremental growth

Return on Investment

  • Qualio software provides the necessary support for a very small company, with very limited, though talented, QA/RA resources, to achieve MDSAP certification in under a year from the start of a quality management system.
  • The improvements that have come along in the Qualio software have allowed the same quality staff to continue supporting required quality functions through leaner workflows while the company doubled in size.
  • The quality staff is actively working to replace a software development tool through the transfer of those tasks performed by the tool to a newly added Qualio feature, thus reducing overall costs by eliminating the tool.

Alternatives Considered

Agile CRM and OpenText Documentum

Other Software Used

monday.com, Matrix, Slack

I was very satisfied with Qualio!

Use Cases and Deployment Scope

Qualio enables us to create managed documents and records in a more integrated environment. With Qualio, we are able to create quality management documents such as forms, work instructions, policies, SOPs and other related content. Some of the key problems solved by Qualio in my organization include maintaining our Document Control, Quality Event, Training, and Supplier Programs.

Pros

  • Document control
  • Training
  • Integrating teams, processes, and documents throughout the organization

Cons

  • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
  • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
  • I would prefer that users be able to purchase licences directly without contacting a representative

Most Important Features

  • Document creation and review
  • Collaboration
  • Audit trails and employee training

Return on Investment

  • Qualio enabled my organization to creat a more effective quality management system that made work easier
  • Speedy implementation because it does not require lengthy training to navigate
  • It improved document sharing within the organization

Other Software Used

Intellect, QT9 QMS, Q-Pulse QMS