TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoginRadius

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The vendor says it has been named an industry leader in customer…N/A

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    LoginRadiusTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    LoginRadiusTidio
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is dependent on various factors including usage, configuration options and customization.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Features
    LoginRadiusTidio
    Identity Management
    Comparison of Identity Management features of LoginRadius and Tidio
    Feature
    LoginRadius
    10.0
    4 Ratings
    20% above category average
    Tidio
    -
    Ratings
    ID-Management Access Control10.04 Ratings00 Ratings
    ID Management Single-Sign On (SSO)10.04 Ratings00 Ratings
    Multi-Factor Authentication10.04 Ratings00 Ratings
    Password Management10.04 Ratings00 Ratings
    Account Provisioning and De-provisioning10.04 Ratings00 Ratings
    ID Management Workflow Automation10.04 Ratings00 Ratings
    ID Risk Management10.04 Ratings00 Ratings
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    LoginRadiusTidio
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    Fin
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    Score9.4 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoginRadiusTidio
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (2 ratings)
    User Testimonials
    LoginRadiusTidio
    Likelihood to Recommend
    LoginRadius
    • Good for login traffic management
    • No latency Issues
    • One of the most secure platforms
    • Cloud-based Customer Identity and Access Management with User Registration, Social Login, Federated SSO and Web SSO.
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    LoginRadius
    • Implementation was super easy and a great dashboard for monitoring.
    • Excellent integration with standard libraries helps to build a secure authentication service.
    • A passwordless login system helps save customers time.
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    LoginRadius
    • Delay in response from online portal. However, online chat works faster.
    • Initially, take time to learn the technical details of the features provided.
    • Can be made easy for people having less technical expertise.
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    LoginRadius
    LoginRadius provided a smooth, precise, and methodical implementation so that customers could enjoy a optimistic experience on their digital platform.
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    LoginRadius
    • Created a secure environment for customers as well as for our internal team
    • Improvement in customer retention
    • Progressive profiling helped us to know our customers in a better way
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot