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LoginRadius

Score10 out of 10

5 Reviews and Ratings

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What is LoginRadius?

LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The vendor says it has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.

The vendor's key capabilities and differentiators include:

Improve Customer Engagement with Seamless Registration and Authentication
Remove barriers to customer acquisition and conversion across all digital properties.

Secure Customer Identities and Build Trust
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up.

Leverage Identity for Growth
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features LoginRadius has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of LoginRadius's features
View all features

Top Performing Features

  • ID-Management Access Control

    Authorization or restriction of access to information depending on role

    Category average: 9

  • ID Management Single-Sign On (SSO)

    The ability to login to the system once, gaining access to all systems without the need for logging in again

    Category average: 9.1

  • Multi-Factor Authentication

    Using multiple, independent components to gain access

    Category average: 8.8

Areas for Improvement

  • Account Provisioning and De-provisioning

    Capabilities for creating user accounts based on roles, group memberships and business processes

    Category average: 8.4

  • ID Management Workflow Automation

    Automated sequence of tasks to simplify processes

    Category average: 8.2

  • ID Risk Management

    Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

    Category average: 8.3

Reviews

What users are saying about LoginRadius.
View all reviews

LoginRadius provides passwordless login authentication system

Incentivized
Sanjit Prasad
Software Engineer (MTS 2) in Information Technology at Nutanix (501-1000 employees employees)

Use Cases and Deployment Scope

LoginRadius has helped us to enable a passwordless authentication service so that customers can log in on their own. With excellent security features, it offers we safely remove our 2FA authentication system. It allowed us to reduce the burden of managing passwords and support tickets, reducing extra efforts the IT Team provided. LoginRadius also makes the customer experience effortless and efficient throughout their session, providing a unified data view.

Pros

  • Implementation was super easy and a great dashboard for monitoring.
  • Excellent integration with standard libraries helps to build a secure authentication service.
  • A passwordless login system helps save customers time.

Cons

  • Delay in response from online portal. However, online chat works faster.
  • Initially, take time to learn the technical details of the features provided.
  • Can be made easy for people having less technical expertise.

Most Important Features

  • Passwordless authentication system by remove 2FA.
  • Great security at lower cost than other competitors.
  • Reduce customers time to login and access the resource.

Return on Investment

  • In my organisation, we find LoginRadius has helped us to bring down the effort of creating secure login system.
  • Good ROI from LoginRadius. Looking forward for more support.

Other Software Used

Palo Alto Networks GlobalProtect Mobile Security Manager, Snowflake, IntelliJ IDEA

LoginRadius-The best choice in CIAM

Incentivized
Verified User
Manager in Customer Service (51-200 employees employees)

Use Cases and Deployment Scope

LoginRadius is the leader in the CIAM industry and provides a seamless solution to its customers effectively and efficiently. Multiple security features are supported, like MFA, Passwordless, etc. Perfect Customer Service teams to handle customer queries

Pros

  • CIAM leader
  • Authentication and Security od DATA
  • Seamless Experience
  • Security features

Return on Investment

  • its completely customizable
  • Customizable and reasonable pricing model
  • Compatible with all kinds of latest infrastructure

Other Software Used

ChurnZero, Zendesk Chat

My review of LoginRadius - A good choice that we made

Nathan SilveriaView profile
Chief Solutions Architect in Information Technology at Avista (501-1000 employees employees)

Pros

  • Handling a load of customer logins. LoginRadius system can manage hundreds of thousands of concurrent logins while other systems like Gigya can manage up to 5-6K logins only.
  • Third party integrations. The platform is equipped with more than 150 third party pre-configured API integrations and works on a real-time basis.
  • The system is equipped with auto scalable server mechanism and load balancing so if the traffic increases with more than 35% of the existing server limits then they automatically receive alerts and start taking actions.

Cons

  • Very secured, even they cannot retrieve login password by themselves.
  • They use premium Azure services.

Return on Investment

  • Overall we do not have to invest in managing the login functions.
  • Overall ROI was achieved within our expected time durations
  • Able to focus more on our marketing activities and enhancement on our customer while LoginRadius takes care of the technical side.

Alternatives Considered

Okta, Gigya, Janrain, Ping Identity Platform, OpenIAM Identity and Access Management, Auth0, ForgeRock OpenIDM, OneLogin and Salesforce Identity

Other Software Used

Microsoft Azure, Okta, JIRA Software

Reliable and Secure Login Solution

Josh TaylorView profile
Senior Software Development Engineer in Engineering at Finast (51-200 employees employees)

Pros

  • Easy to use dashboard
  • Easy implementation on multiple properties
  • Data security
  • Data migration process is smooth

Return on Investment

  • Created a secure environment for customers as well as for our internal team
  • Improvement in customer retention
  • Progressive profiling helped us to know our customers in a better way

Alternatives Considered

Okta and Auth0

Other Software Used

Gigya, Ping Identity Platform, Janrain

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