#1 most frequent
United States of America
27.8%89 installations of 320
What is LoginRadius?
LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The vendor says it has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.
Categories & Use Cases
Product Demos
Top Performing Features
ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.2
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.8
Areas for Improvement
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.5
ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.3
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3
Who Buys & Uses LoginRadius
#2 most frequent
Canada
10.3%33 installations of 320
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
7.5%24 installations of 320
LoginRadius provides passwordless login authentication system
Use Cases and Deployment Scope
LoginRadius has helped us to enable a passwordless authentication service so that customers can log in on their own. With excellent security features, it offers we safely remove our 2FA authentication system. It allowed us to reduce the burden of managing passwords and support tickets, reducing extra efforts the IT Team provided. LoginRadius also makes the customer experience effortless and efficient throughout their session, providing a unified data view.
Pros
- Implementation was super easy and a great dashboard for monitoring.
- Excellent integration with standard libraries helps to build a secure authentication service.
- A passwordless login system helps save customers time.
Cons
- Delay in response from online portal. However, online chat works faster.
- Initially, take time to learn the technical details of the features provided.
- Can be made easy for people having less technical expertise.
Most Important Features
- Passwordless authentication system by remove 2FA.
- Great security at lower cost than other competitors.
- Reduce customers time to login and access the resource.
Return on Investment
- In my organisation, we find LoginRadius has helped us to bring down the effort of creating secure login system.
- Good ROI from LoginRadius. Looking forward for more support.
Other Software Used
Palo Alto Networks GlobalProtect Mobile Security Manager, Snowflake, IntelliJ IDEA
LoginRadius-The best choice in CIAM
Use Cases and Deployment Scope
LoginRadius is the leader in the CIAM industry and provides a seamless solution to its customers effectively and efficiently. Multiple security features are supported, like MFA, Passwordless, etc. Perfect Customer Service teams to handle customer queries
Pros
- CIAM leader
- Authentication and Security od DATA
- Seamless Experience
- Security features
Return on Investment
- its completely customizable
- Customizable and reasonable pricing model
- Compatible with all kinds of latest infrastructure
Other Software Used
ChurnZero, Zendesk Chat
My review of LoginRadius - A good choice that we made
Pros
- Handling a load of customer logins. LoginRadius system can manage hundreds of thousands of concurrent logins while other systems like Gigya can manage up to 5-6K logins only.
- Third party integrations. The platform is equipped with more than 150 third party pre-configured API integrations and works on a real-time basis.
- The system is equipped with auto scalable server mechanism and load balancing so if the traffic increases with more than 35% of the existing server limits then they automatically receive alerts and start taking actions.
Cons
- Very secured, even they cannot retrieve login password by themselves.
- They use premium Azure services.
Return on Investment
- Overall we do not have to invest in managing the login functions.
- Overall ROI was achieved within our expected time durations
- Able to focus more on our marketing activities and enhancement on our customer while LoginRadius takes care of the technical side.
Alternatives Considered
Okta, Gigya, Janrain, Ping Identity Platform, OpenIAM Identity and Access Management, Auth0, ForgeRock OpenIDM, OneLogin and Salesforce Identity
Other Software Used
Microsoft Azure, Okta, JIRA Software
Reliable and Secure Login Solution
Pros
- Easy to use dashboard
- Easy implementation on multiple properties
- Data security
- Data migration process is smooth
Return on Investment
- Created a secure environment for customers as well as for our internal team
- Improvement in customer retention
- Progressive profiling helped us to know our customers in a better way
Alternatives Considered
Okta and Auth0
Other Software Used
Gigya, Ping Identity Platform, Janrain
