The LogRhythm NextGen SIEM Platform, from LogRhythm in Boulder, Colorado, is security information and event management (SIEM) software which includes SOAR functionality via SmartResponse Automation Plugins (a RespondX feature), the DetectX security analytics module, and AnalytiX as a log management solution that centralizes log data, enriches it with contextual details and applies a consistent schema across all data types.
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Palo Alto Networks Cortex XSOAR
Score 8.5 out of 10
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Cortex XSOAR, formerly Demisto and now from Palo Alto Networks since it was acquired in March 2019, provides orchestration to enable security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. Its playbooks are powered by hundreds of integrations and thousands of security actions, striking the right balance between rapid machine execution and nuanced human oversight.
LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.
XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click of a button. ●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real emails, resulting in compromise through human error. ●Security Teams aren’t able to follow set processes while responding to phishing alerts. They must coordinate across email inboxes, threat intel, NGFW, ticketing, and other tools. Each tool has different consoles, data conventions, and contexts, making it difficult for security teams to fill in the gaps while minimizing errors. XSOAR is less suited for analyzing traffic.
LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.
LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.
The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
Also, I would love to have search areas more interactive and easier to navigate.
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.
The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
