Palo Alto Networks Cortex XSOAR

Formerly Demisto

●Standardize and scale processes: Demisto playbooks help you codify and enforce a process that’s common across your security team. These playbooks can be fully automated, fully manual, or any combination of the two, with each scenario having its own advantages for increased efficiencies.

●Lower response times with automation: Demisto can automate thousands of actions across your security products, handing back time to you for investigation and decision-making. This automation can be for alert ingestion, data gathering, response actions, and updating info back in the point products.

●Coordinate actions across security products: You now have a process-centric view of how to respond to a particular incident that’s not tied to any one security product. All security products have their purpose, but playbooks provide you with an abstract view of the ‘process’ and make it easier to replace one product with another whenever you need to.

Palo Alto Networks helps us a lot. It collects all the data in one place and the security analytics can be performed on that and which will save a lot of time. Some security tasks can be automated and thus productivity of staff is increased. Integration are also available. CyberSecurity incident can be catched in one platform itself. The IOC enrichment features is also helpful.

We have been using the Palo Alto Networks Cortex XSOAR solution for over 1 year with the main mission of automating and seeking the orchestration of our security processes and integrating the other tools and systems that we use in our data network in order to simplify and obtain the complete and faster view of our entire IT environment. Automated phishing protection functionality has dramatically reduced security incidents that occur via email and also creates a data enrichment process to review security incidents and findings from reports.

We currently have several security tools and services in the company and all these tools and services generate records of activities and events handled. With the volume of information generated today, it is impossible for a human being to keep analyzing these records/logs because surely some event will be lost due to analysis fatigue or the difficulty of correlating events from one tool with another. We also needed a technology that would allow automation of controls to be applied in response to any incident detected.

I use XSOAR to analyze CyberSecurity incidents in one convenient platform.

This product is being used as the SOAR platform for automation. Automating the repetitive security alerts is the main goal currently served by XSOAR. Also for documentation and escalation of sensitive cases within the team and in the extended information security team, we use it on a daily basis. It also helps analysts with required IOC enrichments, which is quite helpful and a time saver.

It is currently used by our IT Security department only. We use it primarily for its automation but also to a smaller extent for secops, and logging and compliance. We also use it for HiTrust certification in that we can report what we have seen.

With Palo Alto Networks Cortex XSOAR (formerly Demisto) in our organization, our SOC team is seamlessly able to triage and investigate malicious traffic in our network. This is hence enhancing our network security posture. We have also created playbooks and integrated our firewalls to automate policy creation at time of any attacks are being identified.