Fast and effective responses against cyber threats from the internet.
April 25, 2022

Fast and effective responses against cyber threats from the internet.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Palo Alto Networks Cortex XSOAR (formerly Demisto)

We have been using the Palo Alto Networks Cortex XSOAR solution for over 1 year with the main mission of automating and seeking the orchestration of our security processes and integrating the other tools and systems that we use in our data network in order to simplify and obtain the complete and faster view of our entire IT environment. Automated phishing protection functionality has dramatically reduced security incidents that occur via email and also creates a data enrichment process to review security incidents and findings from reports.

Pros

  • Automation with immediate security responses.
  • Comprehensive phishing protection and increased email protection.
  • Analysis and reporting feature.
  • Intuitive and easy-to-view panels.
  • Alerts by email and sms of incidents for the administration.
  • Centralized monitoring.

Cons

  • Some reports are not generated automatically
  • The documentation still has some flaws.
  • Automation and effective management of security and phishing threats.
  • Effective and fast response against attempts and incidents.
  • Integration with a wide network of security and network systems.
  • Compatibility and management by android and IOS mobile devices.
  • Instant security alerts.
  • Improved security with better response to various security incidents.
  • Fast return on investment.
  • Centralized and effective threat management.

Do you think Palo Alto Networks Cortex XSOAR delivers good value for the price?

Yes

Are you happy with Palo Alto Networks Cortex XSOAR's feature set?

Yes

Did Palo Alto Networks Cortex XSOAR live up to sales and marketing promises?

Yes

Did implementation of Palo Alto Networks Cortex XSOAR go as expected?

Yes

Would you buy Palo Alto Networks Cortex XSOAR again?

Yes

It has been perfect for us and we recommend it to anyone looking for a solution to improve incident management, response and automation, and overall incident and security reporting. We have a threat management solution with incident reports and incident response triggers against malware, phishing, and network security breaches on our systems and servers. We recommend the use of granular reports that can be used in analysis and strategic meetings for decision making. The solution helps you understand patterns of incidents and attempts at possible vulnerabilities.

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