Likelihood to Recommend LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.
Read full review I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.
Read full review Pros LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them. The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference. The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources. I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console. In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface. Read full review Setup of the internal scanner was fairly simple and straight forward. An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup. Has automated reporting to keep executives and compliance departments informed. Internal scanner can be configured to auto-update itself. "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree. External PCI scans allow you to remediate before submitting to Tenable.io for review. Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation. Internal and External scans can be automated. schedule for the automated scans is very granular. Read full review Cons LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees. LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n). The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive. Read full review Expensive - You do pay a slight premium for the best product in the space. Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment. Read full review Likelihood to Renew LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
Read full review We like to renew tenable each year we have had it so far.
Read full review Usability LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Read full review Overall it is good, it took a little while to understand it and figure things out but once you have a good grasp on it then, it is very good.
Read full review Support Rating While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
Read full review Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)
Read full review Implementation Rating Buy professional services. Buy and implement the system if possible. Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources. Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen. Don't be afraid to call for help during your first months of use. Don't close any ticket until you are sure the expected results are verified. Use the community forums to discuss issues with your peers. Watch the training videos offered by L R University. Read full review Alternatives Considered LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Read full review Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.
Read full review Return on Investment The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime. Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer). The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows. Read full review Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable. Read full review ScreenShots