LogRocket vs. UXtweak

It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

UXtweak is suitable for everyone, whether you are a student, the owner of a small or large business, or a professional UX designer or researcher. UXtweak will assist you in resolving any issue, large or little. You may test many components of the site using a wide range of tools. And, owing to its starting plan, it is accessible to anyone.

• enhances the customer support journey
• allows non-techy personnel like myself to dive into customer issues

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Tree testing
• Website usability testing
• Card Sorting
• The customer support

• It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on?
• Cropping sessions could be simplified I think - particularly the cropping tool's design

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Implement native iOS testing
• Dashboard redesign

I have also looked into getting UserZoom and UserTesting, but their cost is much higher, so I chose UXtweak as a more affordable alternative

• Our landing page conversion rate improved notable