Loop Returns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Loop Returns
Score 8.0 out of 10
N/A
Loop Returns, headquartered in Columbus, Ohio, offers post-purchase experience software to support ecommerce merchants, which features tools to turn returns into exchanges, support reverse logistics, create custom return policies with workflows, or allow customers to keep items that cannot be restocked or resold.N/A
Pricing
Loop Returns
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Loop Returns
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Loop Returns
Considered Both Products
Loop Returns
Chose Loop Returns
Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot.
Best Alternatives
Loop Returns
Small Businesses
Sogolytics
Sogolytics
Score 8.9 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
All AlternativesView all alternatives
User Ratings
Loop Returns
Likelihood to Recommend
8.0
(1 ratings)
User Testimonials
Loop Returns
Likelihood to Recommend
Loop Returns
I highly recommend Loop Returns to anyone who is looking for a new returns platform. Their solution is fantastic and the service they provide is top notch. However, budget may be a concern for some businesses as they are more expensive than other solutions. I feel they largely justify the cost increase with their support, but not all companies will feel this way.
Read full review
Pros
Loop Returns
  • Very solid base features
  • Great team & support
  • Easy to use interface
Read full review
Cons
Loop Returns
  • Benchmarks by industry could be improved
  • Shop Now recommendations could be smarter
  • Price could be a bit lower
Read full review
Alternatives Considered
Loop Returns
Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot.
Read full review
Return on Investment
Loop Returns
  • Retained revenue exceeds costs every year
  • Support team reduces stress on our team to ensure process is working
Read full review
ScreenShots