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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Loop Returns

    Score8 out of 10
    N/ALoop Returns, headquartered in Columbus, Ohio, offers post-purchase experience software to support ecommerce merchants, which features tools to turn returns into exchanges, support reverse logistics, create custom return policies with workflows, or allow customers to keep items that cannot be restocked or resold.N/A
    Pricing
    Loop Returns
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Loop Returns
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Loop Returns
    Considered Both Products
    Loop Returns
    Chose Loop Returns
    Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Loop Returns
    Small Businesses
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Loop Returns
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    Loop Returns
    Likelihood to Recommend
    Loop Returns
    I highly recommend Loop Returns to anyone who is looking for a new returns platform. Their solution is fantastic and the service they provide is top notch. However, budget may be a concern for some businesses as they are more expensive than other solutions. I feel they largely justify the cost increase with their support, but not all companies will feel this way.
    Incentivized
    Read full review
    Pros
    Loop Returns
    • Very solid base features
    • Great team & support
    • Easy to use interface
    Incentivized
    Read full review
    Cons
    Loop Returns
    • Benchmarks by industry could be improved
    • Shop Now recommendations could be smarter
    • Price could be a bit lower
    Incentivized
    Read full review
    Alternatives Considered
    Loop Returns
    Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot.
    Incentivized
    Read full review
    Return on Investment
    Loop Returns
    • Retained revenue exceeds costs every year
    • Support team reduces stress on our team to ensure process is working
    Incentivized
    Read full review
    ScreenShots