Loyverse POS vs. Stitch Labs (discontinued)

Retail, beauty, health, and food service--Loyverse POS works well for any type of business because it has a complete set of features that will improve the way you run your business and optimize your performance. Its back office provides clear and thorough reporting so you can assess your performance and make better decisions on the go.

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• Inventory management
• Back office with clear and detailed real-time reporting
• Loyalty program keeping track of loyal customers
• Fast and easy integration with many e-commerce and accounting softwares
• Customer service and help center 24/7

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• Currency converter
• Built-in online money payment system
• Payment using cryptocurrency

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

Loyverse POS is free and has an easier to use and more user-friendly interface that is easy to set up.

I have not researched other alternatives as this solved my problems.

Incentivized

• Better monitoring of business performance (stocks, sales, customer satisfaction and employee management
• Better forecasting of business performance; enables you to make better business decisions
• Fast checkout process
• Seamless integration for optimal performance

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized