LS Central vs. Sage 500 ERP

Ideally it can work with any kind of retailer but workarounds and customisations required to handle deliveries.

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Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.

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• Offline/semi-offline mode works well in areas where connectivity is an issue.
• Pricing, offers and promotions can be configured exceptionally well in LS Retail.
• POS interface design is simple, robust and easily configurable.
• Security wise there is enough detail available to trace all kinds of POS transactions.

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• Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
• Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
• The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.

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• Data Director leaves room for improvement as it can be very tricky while dealing with a large number of master data records. Sometimes it doesn't write delete actions to POS.
• Furniture retail is another area where improvement is required to handle deliveries.
• Newer versions don't support data replicator which was the most reliable data tool with earlier LS Retail versions. There should be a replacement for this tool.

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• The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
• The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.

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It's too pricey for our size of company.

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I have been using Intacct for almost 10 years in 2 different companies and I just simply love it. I tried SAP (GUI) and Netsuite and they dont come close to what Ive seen.

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The online training courses are not up to date. We experienced technical issues with two of the classes.

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Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.

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It scores higher on overall user experience and matured features set.

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500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.

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• Timely sales visibility
• Optimum Inventory levels
• Enough data to visualise trends and patterns

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• Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
• Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
• Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info