Endless Capability Thwarted by Lack of User Interface
March 18, 2020
Endless Capability Thwarted by Lack of User Interface
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sage 500 ERP
Sage 500 is being used by my organization in all departments. From field report entries to subcontractor management, to accounting. We utilize this program for all of our construction needs. All purchases and employees are being accounted for on this program. I personally utilize their change order management/change request management. It's being used on each project and from headquarters as well.
Pros
- Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
- Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
- The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.
Cons
- Sage has a huge issue with User interface. The program itself is non-intuitive and I believe suffers from Paralysis by Analysis.
- There are too many overlapping issues in the program. They use uncommon vernacular in their operations that leaves the user unsure about whether or not the changes they entered will stick.
- Sage is extraordinarily cumbersome for a program that has such functionality. If they're able to simplify the language and the modules within the data entry, I will recommend it, but as of now it's sub-par for this industry.
- Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
- Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
- Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.
- Sage 300 Construction and Real Estate, Sage 300cloud (formerly Sage 300 ERP), Sage 500 ERP, Procore, HCSS and OnBase by Hyland
Sage is by far the worst program I have ever used in the construction industry. It has the capability to be a wonderful program for an entire organization but it severely lacks user interface. For instance, Their field reports section has a character limit. That's ridiculous. If I'm entering a quantity that represents hundreds of thousands of dollars, and I'm forced to explain the application for payment, I cannot be given a character limit. I put equations and measurements in these descriptions. In addition, when nit comes to change order management, It's as if they've intertwined so many different modules that it becomes impossible to actually manage them all and interact with them. This program is not good if you're planning on running a construction company or project. Especially as a general contractor.
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