LS Central vs. Sage X3

Ideally it can work with any kind of retailer but workarounds and customisations required to handle deliveries.

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I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

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• Offline/semi-offline mode works well in areas where connectivity is an issue.
• Pricing, offers and promotions can be configured exceptionally well in LS Retail.
• POS interface design is simple, robust and easily configurable.
• Security wise there is enough detail available to trace all kinds of POS transactions.

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• Easy to understand software for new users.
• Journal entry and review process is easy.
• Sage is efficient in tracking multi subsidiary transactions.

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• Data Director leaves room for improvement as it can be very tricky while dealing with a large number of master data records. Sometimes it doesn't write delete actions to POS.
• Furniture retail is another area where improvement is required to handle deliveries.
• Newer versions don't support data replicator which was the most reliable data tool with earlier LS Retail versions. There should be a replacement for this tool.

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• The reports
• Imports

The interface could be a little bit more friendlier and intuitive. Normally end users complain about the ergonomics of the system, even though my experience tells me that is a situation that dilutes itself pretty fast. Another aspect that I think Sage could improve, is the way reports and queries are managed, it seems that at least at some level, there could be a easy drag and drop way (or just by picking fields) to create simple queries/reports. Having to rely on some data base knowledge is not very user friendly. But overall the system is very powerful and a good tool for companies that want to have control over their operations.

It scores higher on overall user experience and matured features set.

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Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

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• Timely sales visibility
• Optimum Inventory levels
• Enough data to visualise trends and patterns

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• Sage was easy to setup when we got started.
• Exporting data out of sage has been extremely hard.
• Sage is quite fairly priced compared to other alternatives.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info