What users are saying about
7 Ratings
3 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 1 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.2 out of 100

Likelihood to Recommend

Lua

I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
Anonymous | TrustRadius Reviewer

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Lua
7.0
SAP Jam
8.0
Chat
Lua
7.0
SAP Jam
9.0
Notifications
Lua
7.0
SAP Jam
9.0
Discussions
Lua
SAP Jam
10.0
Surveys
Lua
SAP Jam
6.0
Internal knowledgebase
Lua
SAP Jam
6.0

Project Management

Lua
SAP Jam
6.5
Mobile Access
Lua
SAP Jam
5.0
Search
Lua
SAP Jam
8.0

File Sharing & Management

Lua
SAP Jam
8.3
Versioning
Lua
SAP Jam
8.0
Video files
Lua
SAP Jam
7.0
Audio files
Lua
SAP Jam
7.0
Document collaboration
Lua
SAP Jam
8.0
Access control
Lua
SAP Jam
10.0
Advanced security features
Lua
SAP Jam
10.0

Pros

Lua

  • It is easy to communicate in real-time.
  • Easy to set up different groups.
Anonymous | TrustRadius Reviewer

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

Cons

Lua

  • The application for iPad is not optimized.
Anonymous | TrustRadius Reviewer

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Lua

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Lua

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

Support Rating

Lua

Lua 5.0
Based on 1 answer
They are closing operations, so there's no support to rate
Anonymous | TrustRadius Reviewer

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lua

We chose Lua because of their price point and feature set compared to other tools.
Anonymous | TrustRadius Reviewer

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

Return on Investment

Lua

  • It has been great for communication and broadcasts, its a shame that they are closing down.
Anonymous | TrustRadius Reviewer

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lua

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$2,500

Lua Editions & Modules

Edition
Lua1
  1. Per User per Month
Additional Pricing Details

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Jam Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison