TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lucidya

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Lucidya is a CX platform supporting customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data and market signals in real time across voice, chat, email, social media, and 40+ other digital data sources. By automatically detecting intent and classifying these inputs, it orchestrates and routes workflows to AI agents that execute end-to-end resolutions autonomously, handling cases from initial contact through…N/A

    Netvibes

    Score4 out of 10
    N/AN/A

    $499

    per month

    Pricing
    LucidyaNetvibes
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LucidyaNetvibes
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LucidyaNetvibes
    Small Businesses
    MindTouch
    Score7 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LucidyaNetvibes
    Likelihood to Recommend
    8.4
    (3 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    LucidyaNetvibes
    Likelihood to Recommend
    lucidya
    its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
    Read full review
    Dassault Systemes
    This is your custom digital journey that can keep you up-to-date on all topics, blogs, websites, magazines you are reading on a regular (or not) basis.
    Incentivized
    Read full review
    Pros
    lucidya
    • Social lestining
    • Campain monitoring
    Read full review
    Dassault Systemes
    • Cleanliness and easy to find the numbers you wanted to analyze
    • Easy set up
    • Usability
    Read full review
    Cons
    lucidya
    • Improve on dashboard customization
    • Provide more visually appealing reports
    Read full review
    Dassault Systemes
    • I cannot think of any
    Incentivized
    Read full review
    Likelihood to Renew
    lucidya
    No answers on this topic
    Dassault Systemes
    I no longer use the product, however if I was in need of the product again I would definitely recommend and renew the product.
    Read full review
    Alternatives Considered
    lucidya
    Lucidya analyzes the local content
    Incentivized
    Read full review
    Dassault Systemes
    While both (Netvibes and Paper.li) are content aggregators, they perform very different functions. Netvibes is extremely useful when you are trying to catch up on the news on the go, come up with more content ideas based on the current trends and use the trending articles in your content marketing.
    Incentivized
    Read full review
    Return on Investment
    lucidya
    • ROI is difficult to measure, but very helpful in making marketing decisions
    Read full review
    Dassault Systemes
    • Positive impact on visits
    • Positive impact on sales
    • Positive impact on user interaction
    Read full review
    ScreenShots

    Lucidya Screenshots

    Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting