LSEG Eikon vs. Lucidya

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LSEG Eikon
Score 9.4 out of 10
N/A
LSEG Eikon, formerly from Refinitiv, is an open-technology solution for financial markets professionals, providing access to data, insights, and news. Through an array of relevant apps that deliver content and analytics, Eikon helps users move from insight to action.N/A
Lucidya
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lucidya is a customer experience (CX) intelligence platform designed to help organizations understand, manage, and act on customer interactions across the entire lifecycle — from discovery and engagement to retention and growth. The platform leverages proprietary natural language understanding (NLU) models developed in-house and trained on millions of multilingual customer interactions. These models analyze sentiment, intent, tone, and contextual signals from…N/A
Pricing
LSEG EikonLucidya
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LSEG EikonLucidya
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LSEG EikonLucidya
Best Alternatives
LSEG EikonLucidya
Small Businesses

No answers on this topic

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Sogolytics
Score 9.0 out of 10
Medium-sized Companies
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Score 7.6 out of 10
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CustomerSuccessBox
Score 9.5 out of 10
Enterprises
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S&P Capital IQ
Score 7.6 out of 10
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Score 9.3 out of 10
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User Ratings
LSEG EikonLucidya
Likelihood to Recommend
9.0
(1 ratings)
8.4
(3 ratings)
User Testimonials
LSEG EikonLucidya
Likelihood to Recommend
LSEG (London Stock Exchange Group)
Very likely to recommend to a colleague if he deals with researching companies on a day-to-day basis since it captures real-time market data, financial information such as income statements and balance sheet items, as well as news items around strategic updates and analyst reports from top investment banks.
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lucidya
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
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Pros
LSEG (London Stock Exchange Group)
  • ESG ratings - allowing us to benchmark practices and reporting.
  • Real time market data - allowing us to track target companies.
  • Financial information - allows us to gauge companies' historical and forecasted performance.
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lucidya
  • Social lestining
  • Campain monitoring
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Cons
LSEG (London Stock Exchange Group)
  • Not very easy to navigate - needs user to spend time.
  • Should have an intelligent search option to enable targeted search.
  • Should have more granular coverage in terms of financials.
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lucidya
  • Improve on dashboard customization
  • Provide more visually appealing reports
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Alternatives Considered
LSEG (London Stock Exchange Group)
Refinitiv Eikon is a wholesome product that scores over the above products in terms of the coverage universe, features, and credibility of data Refinitiv Eikon is a go-to source for financial and ESG data, whose credibility is well established in the industry and scores above other competitors in this aspect.
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lucidya
Lucidya analyzes the local content
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Return on Investment
LSEG (London Stock Exchange Group)
  • Negative - Tool is pricey so not everybody can afford.
  • Positive - Coverage of real time market data is unmatched.
  • Positive - ESG data coverage is very useful.
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lucidya
  • ROI is difficult to measure, but very helpful in making marketing decisions
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ScreenShots

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting