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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lucidya

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Lucidya is a CX platform supporting customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data and market signals in real time across voice, chat, email, social media, and 40+ other digital data sources. By automatically detecting intent and classifying these inputs, it orchestrates and routes workflows to AI agents that execute end-to-end resolutions autonomously, handling cases from initial contact through…N/A

    The Q4 Platform

    Score7.6 out of 10
    N/AQ4 Inc. is a provider of IR Ops software offering access to their proprietary investor data, purpose-built to remove obstacles between public companies and their investors. Q4 gives investor relations leaders, C-Suite Executives and their teams tools to attract, manage, and understand investors.N/A
    Pricing
    LucidyaThe Q4 Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LucidyaThe Q4 Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LucidyaThe Q4 Platform
    Small Businesses
    MindTouch
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    No answers on this topic
    Enterprises
    Medallia
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LucidyaThe Q4 Platform
    Likelihood to Recommend
    8.4
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    LucidyaThe Q4 Platform
    Likelihood to Recommend
    lucidya
    its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
    Read full review
    Q4, Inc
    This is one of two providers to go with if you are considering an investor relations website. We evaluated both of them and landed on Q4 Desktop due to their reputation of solid customer service. The additional CRM software is a nice to have as there are many other solutions you may have access to before you make that product your main go to.
    Incentivized
    Read full review
    Pros
    lucidya
    • Social lestining
    • Campain monitoring
    Read full review
    Q4, Inc
    • easy to use
    • comprehensive database access
    • good looking ux/ui
    Incentivized
    Read full review
    Cons
    lucidya
    • Improve on dashboard customization
    • Provide more visually appealing reports
    Read full review
    Q4, Inc
    • speed of platform
    • lacking mobile app
    • pricing structure is fragmented
    Incentivized
    Read full review
    Alternatives Considered
    lucidya
    Lucidya analyzes the local content
    Incentivized
    Read full review
    Q4, Inc
    Q4 Desktop had the highest market share and good customer references.
    Incentivized
    Read full review
    Return on Investment
    lucidya
    • ROI is difficult to measure, but very helpful in making marketing decisions
    Read full review
    Q4, Inc
    • reduced engineering time for website maintenance (2 hours per release)
    • reduced collaboration time with marketing team
    • automatic press release postings
    Incentivized
    Read full review
    ScreenShots

    Lucidya Screenshots

    Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting