Lucidya vs. Topsy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidya
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations. Users can collect and analyze customer data from social media platforms. With native support for major social media…N/A
Topsy
Score 7.5 out of 10
N/A
Topsy is a full-scale index of the public social web. Apple acquired Topsy in 2015 and sunsetted the product.
$12,000
Per User Per Year
Pricing
LucidyaTopsy
Editions & Modules
No answers on this topic
Topsy
$12,000
Per User Per Year
Offerings
Pricing Offerings
LucidyaTopsy
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
LucidyaTopsy
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Mention
Mention
Score 9.4 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LucidyaTopsy
Likelihood to Recommend
8.4
(3 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
LucidyaTopsy
Likelihood to Recommend
lucidya
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
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Apple
Based off the price, I'd be hesitant to blindly recommend Topsy unless there is a need for the kind of big data it provides access to. If access to every single Tweet ever sent about your brand is important, then there is nothing else out there will do what Topsy does. At $12,000 per user, this is definitely not a product for the small social team, but if you manage a larger brand where reporting and brand sentiment mean a lot, then you owe it to yourself to evaluate Topsy Pro
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Pros
lucidya
  • Social lestining
  • Campain monitoring
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Apple
  • Access to every single tweet ever sent since the start of Twitter.
  • Immediate access to results - extremely easy to generate search queries.
  • Multiple ways to visualize data.
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Cons
lucidya
  • Improve on dashboard customization
  • Provide more visually appealing reports
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Apple
  • Pricing is steep and on a per-user basis.
  • Limited amount of data sources - Twitter, links and videos.
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Likelihood to Renew
lucidya
No answers on this topic
Apple
Quite simply, there is no other option out there with the amount of data we can get from Topsy. Others (like Radian6) have a large amount of data, but it isn't as easy to find, and creating reports is too cumbersome. Report generation in Topsy takes seconds, not minutes
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Support Rating
lucidya
No answers on this topic
Apple
The few times we have asked questions, they were answered instantly by our own account rep
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Alternatives Considered
lucidya
Lucidya analyzes the local content
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Apple
No answers on this topic
Return on Investment
lucidya
  • ROI is difficult to measure, but very helpful in making marketing decisions
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Apple
  • Immediate access to campaign performance data in social. Our sales team regularly requests metrics from campaigns several years old, and with Topsy, we can dig in and find it. This assists in helping them in their sales pitches to new clients and renewing deals with previous clients.
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ScreenShots

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take your customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting