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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Luciq

    Score8 out of 10
    N/ALuciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…

    $149

    per month

    Retrace (legacy)

    Score8 out of 10
    N/AStackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about…

    $99

    up to 3 servers, 500,000 traces, and 1,000,000 logs

    Pricing
    LuciqRetrace (legacy)
    Editions & Modules
    Basic
    starts at $149
    per month
    Pro
    starts at $249
    per month
    Premium
    Custom Quote
    Essentials
    $99
    up to 3 servers, 500,000 traces, and 1,000,000 logs
    Standard
    249+
    2,000,000+ traces and 5,000,000+ logs
    Enterprise
    Custom
    Customer number of traces and logs
    Offerings
    Pricing Offerings
    LuciqRetrace (legacy)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual plan.Pricing is based on trace and log usage.
    More Pricing Information
    Features
    LuciqRetrace (legacy)
    Application Performance Management
    Comparison of Application Performance Management features of Luciq and Retrace (legacy)
    Feature
    Luciq
    -
    Ratings
    Retrace (legacy)
    6.4
    1 Ratings
    20% below category average
    Application monitoring00 Ratings7.01 Ratings
    Database monitoring00 Ratings6.01 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.01 Ratings
    Application dependency mapping and thresholding00 Ratings7.01 Ratings
    Server availability and performance monitoring00 Ratings6.01 Ratings
    Best Alternatives
    LuciqRetrace (legacy)
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    Sentry
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LuciqRetrace (legacy)
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    LuciqRetrace (legacy)
    Likelihood to Recommend
    Luciq Inc.
    Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
    Incentivized
    Read full review
    Discontinued Products
    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Incentivized
    Read full review
    Pros
    Luciq Inc.
    • Makes it easy for the end-users of the mobile apps.
    • Provides crash analytics.
    • Helps capture user inputs.
    Incentivized
    Read full review
    Discontinued Products
    • Integration of performance management with log management so you get the parameters sent
    • In-line log and error data in trace
    • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
    • Very reasonably priced
    Read full review
    Cons
    Luciq Inc.
    • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
    • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
    Incentivized
    Read full review
    Discontinued Products
    • To set up the fields that APM Plus monitors, you need to map each field area on each document.
    • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
    • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
    Incentivized
    Read full review
    Alternatives Considered
    Luciq Inc.
    No answers on this topic
    Discontinued Products
    It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
    Read full review
    Return on Investment
    Luciq Inc.
    • Reduced the time to get feedback.
    Incentivized
    Read full review
    Discontinued Products
    • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
    • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
    • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
    Incentivized
    Read full review
    ScreenShots

    Luciq Screenshots

    Screenshot of Instabug Report

    Retrace (legacy) Screenshots

    Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.