Luciq vs. StackState

Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.

• Makes it easy for the end-users of the mobile apps.
• Provides crash analytics.
• Helps capture user inputs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Giving observability of the entire IT stack
• Custom alerting options.
• Ingesting many different types of data.
• Requesting new features is encouraged and they often add them quite quickly.

• We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
• Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Can't think of anything yet.

Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.

It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState

• Reduced the time to get feedback.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased visibility of all resources in cloud to 100%.
• Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.