Lumen Unified Communications & Collaboration vs. Universal Connectivity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lumen Unified Communications & Collaboration
Score 7.0 out of 10
N/A
Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…N/A
Universal Connectivity
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.N/A
Pricing
Lumen Unified Communications & CollaborationUniversal Connectivity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lumen Unified Communications & CollaborationUniversal Connectivity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Lumen Unified Communications & CollaborationUniversal Connectivity
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Lumen Unified Communications & CollaborationUniversal Connectivity
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lumen Unified Communications & CollaborationUniversal Connectivity
Likelihood to Recommend
7.0
(1 ratings)
9.1
(2 ratings)
User Testimonials
Lumen Unified Communications & CollaborationUniversal Connectivity
Likelihood to Recommend
Lumen Technologies (formerly CenturyLink)
While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
Read full review
Universal Connectivity
Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that.
Read full review
Pros
Lumen Technologies (formerly CenturyLink)
  • MPLS circuits
  • Domestic calling plans
  • International calling plans
Read full review
Universal Connectivity
  • Communications with the Universal Connectivity team are well communicated and presented in a non-technical way, making it so much easier to understand.
  • The solutions offered are comprehensive and complete.
Read full review
Cons
Lumen Technologies (formerly CenturyLink)
  • Cleaner invoices
  • Easier access to support
Read full review
Universal Connectivity
  • I wish I could use them at home!
Read full review
Alternatives Considered
Lumen Technologies (formerly CenturyLink)
We do not use any other products.
Read full review
Universal Connectivity
No answers on this topic
Return on Investment
Lumen Technologies (formerly CenturyLink)
  • Outstanding uptime
  • Good value
Read full review
Universal Connectivity
  • The ROI has allowed us to stay in business during this COVID crisis. We are all working remotely and communications with each of our team members and our clients is mission critical. The Universal Connectivity team had maximum positive impact on our ROI.
Read full review
ScreenShots