Amazon Transcribe vs. LumenVox Automatic Speech Recognition (ASR)

Amazon Transcribe

14 Reviews and Ratings

LumenVox Automatic Speech Recognition (ASR)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Transcribe	Score7.9 out of 10	N/A	Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a searchable archive. Amazon Transcribe Medical can be added to provide medical speech to text capabilities to clinical documentation applications.	$0 per second
LumenVox Automatic Speech Recognition (ASR)	N/A	N/A	LumenVox boasts 20 years of voice technology and delivers a speech offering that supports voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox gives companies the ability to integrate applications in any environment – on-premise, multi-cloud, or a hybrid model. LumenVox states they can deploy new language models in an average of 60 days or less, where most providers require six months or…	N/A

Pricing

Amazon Transcribe

LumenVox Automatic Speech Recognition (ASR)

Custom Language Model: $0.0001
per second
Standard Pricing: $0.0004
per second
Automatic Content Redaction: $0.0004
per second
Transcribe Medical: $0.00125
per second

No answers on this topic

Pricing Offerings
Amazon Transcribe	LumenVox Automatic Speech Recognition (ASR)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Amazon Transcribe	LumenVox Automatic Speech Recognition (ASR)
Considered Both Products	Amazon AWS No answer on this topic	LumenVox No answer on this topic
	Would buy again
	100% Would buy again 6 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 6 Answers	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 6 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Best Alternatives
	Amazon Transcribe	LumenVox Automatic Speech Recognition (ASR)
Small Businesses	No answers on this topic	Dragon Speech Recognition Score7.8 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	Verint Speech and Text Analytics Score8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Amazon Transcribe	LumenVox Automatic Speech Recognition (ASR)
Likelihood to Recommend	9.4 (6 ratings)	- (0 ratings)

User Testimonials
	Amazon Transcribe	LumenVox Automatic Speech Recognition (ASR)
Likelihood to Recommend	Amazon AWS Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes. Incentivized Verified User Read full review	LumenVox No answers on this topic
Pros	Amazon AWS It converts live recordings to text with few errors. It has powerful speech recognition models- it transcribes well even low quality audios. Incentivized Verified User Read full review	LumenVox No answers on this topic
Cons	Amazon AWS It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered. Incentivized Josphine Hammond Senior Database Administrator Read full review	LumenVox No answers on this topic
Alternatives Considered	Amazon AWS I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results. Incentivized Verified User Read full review	LumenVox No answers on this topic
Return on Investment	Amazon AWS Cost reductions in KYC automating our video approvals. Better customer service. A good base for building new products and services around speech to text. Incentivized Eduardo Raad CEO Read full review	LumenVox No answers on this topic
ScreenShots		LumenVox Automatic Speech Recognition (ASR) Screenshots