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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MACAW CRM

    Score8 out of 10
    N/AMACAW CRM system has been designed exclusively for the insurance sector. Prospects lead to opportunities, which leads to quotes, which leads to payment to the policies. In insurer requires, the underwriting and rating engines can be added. Salesforce can be deployed, managed and paid for. The policy servicing and claims tracking has been integrated in the system. The "digital" elements are integrated as various portals and mobile apps. The software has in…N/A

    White Cup CRM

    Score3.7 out of 10
    N/AWhite Cup CRM (formerly Tour de Force) is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.N/A
    Pricing
    MACAW CRMWhite Cup CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MACAW CRMWhite Cup CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MACAW CRMWhite Cup CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    6.4
    1 Ratings
    20% below category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.01 Ratings
    Quote & order management00 Ratings5.01 Ratings
    Interaction tracking00 Ratings7.01 Ratings
    Channel / partner relationship management00 Ratings2.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    5.5
    1 Ratings
    33% below category average
    Case management00 Ratings8.01 Ratings
    Help desk management00 Ratings3.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    4.0
    1 Ratings
    64% below category average
    Lead management00 Ratings7.01 Ratings
    Email marketing00 Ratings1.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    3.7
    1 Ratings
    70% below category average
    Task management00 Ratings1.01 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    Reporting00 Ratings3.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    8.0
    1 Ratings
    5% above category average
    Forecasting00 Ratings8.01 Ratings
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    6.0
    1 Ratings
    24% below category average
    Custom fields00 Ratings6.01 Ratings
    API for custom integration00 Ratings6.01 Ratings
    Security
    Comparison of Security features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    9.5
    1 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    3.0
    1 Ratings
    86% below category average
    Marketing automation00 Ratings3.01 Ratings
    Platform
    Comparison of Platform features of MACAW CRM and White Cup CRM
    Feature
    MACAW CRM
    -
    Ratings
    White Cup CRM
    8.0
    1 Ratings
    5% above category average
    Mobile access00 Ratings8.01 Ratings
    Best Alternatives
    MACAW CRMWhite Cup CRM
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MACAW CRMWhite Cup CRM
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    MACAW CRMWhite Cup CRM
    Likelihood to Recommend
    Nest Innovative Solutions Private Limited
    MACAW integrates well with Salesforce. As they say, they manage leads, opportunities, quotes and policies well. The underwriting and rating engines can be integrated if it's required. MACAW is a great solution for combining multiple systems into one and lowering overhead. It is not a great fit for non-technical departments.
    Incentivized
    Read full review
    White Cup
    Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
    Incentivized
    Read full review
    Pros
    Nest Innovative Solutions Private Limited
    • Blending of CRM within an insurance flow
    • Great Lead Management, Quotation and Underwriting
    • High level support for marketing campaigns and setting up successful content strategies
    • Great support for legacy back-office system
    Incentivized
    Read full review
    White Cup
    • We can quickly see Customers sales for the week, month, year, and past years.
    • We can get deep into the data of a customers sales history and what they are or aren't buying.
    Incentivized
    Read full review
    Cons
    Nest Innovative Solutions Private Limited
    • Not very user friendly
    • Configuration with older back-office system is a bit of a hassle
    • Searches and uploads sometimes take a long time
    Incentivized
    Read full review
    White Cup
    • There's too much data, and sales people have trouble finding what they need.
    • It can be hard for IT or sales manager to manage all the data in an informational way.
    Incentivized
    Read full review
    Alternatives Considered
    Nest Innovative Solutions Private Limited
    MACAW provides deep integration with insurance-relevant tools, like underwriting and rating engines, which are not supported in shallow CRMs like Hubspot.
    Incentivized
    Read full review
    White Cup
    Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
    Incentivized
    Read full review
    Return on Investment
    Nest Innovative Solutions Private Limited
    • Allowed work from home due to its web UI
    • Made using legacy back-office system easier, except for more complex cases
    • Not user friendly and a bit hard to onboard into
    Incentivized
    Read full review
    White Cup
    • Better customer visibility.
    • We have better customer rating for finding top and bottom customers based on orders.
    Incentivized
    Read full review
    ScreenShots

    MACAW CRM Screenshots

    Screenshot of Single Customer Overview DashboardScreenshot of Opportunity DashboardScreenshot of Quotation DashboardScreenshot of Policy Overview Dashboard