MadCap Flare vs. Sanity

MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.

Incentivized

Customization and creation of CMS are almost limitless. Building and customizing the platform is facilitated by a wealth of documentation and video content. As opposed to graphql and traversing rest APIs, Sanity's query language is a breath of fresh air. It really helps you if you want something lightweight but at the same time you want it to be scalable then I think Sanity is your best option.

Incentivized

• Snippets, variables, and conditioning are all good
• Once you set it up, updating Help websites is easy.

Incentivized

• GraphQL support.
• Nice Intuitive Web interface to write blogs.
• They provide us a subdomain on their cloud so that we can start testing our things directly on the web.

Incentivized

• The software is often quite buggy, and certain bugs seem to date back nearly a decade and still persist.
• Customizing shortcuts is often an ordeal.

Incentivized

• CMS can be a bit hard to work with for the new users
• Documentation should include more examples of the output and code along with the output.
• Custom inputs are quite difficult to start and work with.

Incentivized

MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.

Incentivized

I wish Google Docs would work for our purposes, but it doesn't have a lot of the technical writing features we need. Using Google Docs would make reviewing and edits much much quicker, but we need MadCap to house all our documents for our Help website.

Incentivized

Pricing is better than graph cms. and easy to use the intuitive interface to write my blog.

Incentivized

• Saves time by offering a way to sync documents with other teammates.
• Often requires time to troubleshoot random errors or bugs that pop up with seemingly no cause.

Incentivized

• It helped us to create an excellent developer experience and good experience for their editors as well
• Sanity has created an incredible platform that effortlessly balances good DX for content modeling and good UI for content editing.
• Pay-as-you-go hybrid service, no need to worry about reaching a cap and having to suddenly pay $500

Incentivized