TrustRadius

Magentrix Customer Success vs. SAP Enterprise Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Magentrix Customer Success
Score 4.0 out of 10
N/A
Magentrix customer success is a solution with case management, knowledge base, FAQ and social collaboration capabilities. Launch a customer portal in days without depending on developers or complex coding. The product offers: Branded portals: custom themes allow companies to provide a consistent brand experience. File sharing: companies can find, organize, and update file versions while also ensuring that customers find what they need, when they need it.…N/A
NetWeaver
Score 8.3 out of 10
N/A
N/AN/A
Pricing
Magentrix Customer SuccessSAP Enterprise Portal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Magentrix Customer SuccessNetWeaver
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Magentrix Customer SuccessSAP Enterprise Portal
Best Alternatives
Magentrix Customer SuccessSAP Enterprise Portal
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.2 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.2 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Magentrix Customer SuccessSAP Enterprise Portal
Likelihood to Recommend
-
(0 ratings)
8.9
(6 ratings)
User Testimonials
Magentrix Customer SuccessSAP Enterprise Portal
Likelihood to Recommend
Magentrix
No answers on this topic
SAP
I think normally, in my day-to-day, I have to navigate multiple screens or reach max GUI sessions fast, a multi-tab, or a way not to lose or manage multiple views. This would help me, as a dev/tester, navigate through processes faster.
Damon Johnson | TrustRadius Reviewer
Damon Johnson
Software Engineer
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Pros
Magentrix
No answers on this topic
SAP
  • Provide reliable information about the shipments.
  • Gain visibility of the material a long of the supply chain.
  • Monitor the carrier performance.
Sergio Emmanuel Arce Cen | TrustRadius Reviewer
Sergio Emmanuel Arce Cen
Logistic Engineer
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Cons
Magentrix
No answers on this topic
SAP
  • Program can not be easily manipulated to make results false.
  • Customization is very costly and limited.
  • Difficult to handle large amount of data.
Sergio Emmanuel Arce Cen | TrustRadius Reviewer
Sergio Emmanuel Arce Cen
Logistic Engineer
Read full review
Alternatives Considered
Magentrix
No answers on this topic
SAP
SAP Enterprise Portal has a very similar feature set to other systems, but the interface is simple and the cost is reasonable. We had quotes provided from Salesforce and other providers, but they did not meet out budgetary requirements or offer features that were different enough to warrant the extra cost. SAP fit the bill for us.
Verified User
Anonymous
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Return on Investment
Magentrix
No answers on this topic
SAP
  • Lower cost of implementation.
  • Is the best for inventory management that allows you to know the real state of your material.
  • Mobile application for SAP B1 is beneficial for approvals on the road and no need to be present on a system.
Sergio Emmanuel Arce Cen | TrustRadius Reviewer
Sergio Emmanuel Arce Cen
Logistic Engineer
Read full review
ScreenShots

Magentrix Customer Success Screenshots

Screenshot of Custom themes, branding and pagesScreenshot of Flexible articles and content managementScreenshot of Help tickets with knowledge base integration for case deflectionScreenshot of File storage, sharing and document managementScreenshot of Collaboration and groups