What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.1 out of 100

Likelihood to Recommend

Mailbutler

Mailbutler is well suited to people who predominantly use their Mac for email. It adds a rich feature set to macOS Mail's native features.Mailbutler is less useful to people who frequently process email on iOS/iPadOS. Only a limited subset of Mailbutler's functionality is available on iOS/iPadOS as Apple doesn't currently provide a way for third parties to extend the iOS/iPadOS Mail app.
Tim Stringer | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
Daniel Pacheco | TrustRadius Reviewer

Pros

Mailbutler

  • Snoozing emails for later response or followup
  • Reminding me to add attachments
  • Allowing time for me to cancel sending an email
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
Zeke Becerra | TrustRadius Reviewer

Cons

Mailbutler

  • Mailbutler occasionally conflicts with other macOS Mail plug-ins. Though, in most (if not all) cases the issue tends to be with other plugins.
  • The Mail app for iOS/iPadOS doesn't support plugins, making it necessary to use Mailbutler's own app to access a limited subset of the functionality on macOS/iPadOS.
Tim Stringer | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
Daniel Pacheco | TrustRadius Reviewer

Support Rating

Mailbutler

Mailbutler 8.0
Based on 1 answer
Support is generally very good. Occasionally the response time is a bit slower than I'd like.
Tim Stringer | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

No score
No answers yet
No answers on this topic

Alternatives Considered

Mailbutler

I'm not aware of any other products that provide the same functionality within the macOS Mail client.There are some third-party email apps for macOS and iOS/iPadOS that have some of Mailbutler's features, but my preference is to stay with Apple's Mail client, partially for security reasons.
Tim Stringer | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
Zeke Becerra | TrustRadius Reviewer

Return on Investment

Mailbutler

  • Mailbutler's effect for me personally is unquantifiable - but it really helps me stay on top of the myriad emails that pass through my inbox each day.
  • I would imagine that across a larger organization, Mailbutler's impact on overall productivity has the potential to be immense!
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • The staff that enters is of guaranteed quality.
  • Customers can respond to our requests quickly.
  • The staff of the administration is much more committed to their work.
Daniel Pacheco | TrustRadius Reviewer

Screenshots

Pricing Details

Mailbutler

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailbutler Editions & Modules

Edition
Essential$0.001
Professional$8.952
Business$34.952
  1. per month
  2. per user/per month
Additional Pricing Details

Sugar Connect (formerly Collabspot)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sugar Connect (formerly Collabspot) Editions & Modules

Additional Pricing Details

Add comparison