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Mailchimp Transactional Email (Mandrill) vs. RabbitMQ

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailchimp Transactional Email (Mandrill)

    Score7.3 out of 10
    N/AMailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.

    $0

    per month

    RabbitMQ

    Score9.5 out of 10
    N/ARabbitMQ, an open source message broker, is part of Pivotal Software, a VMware company acquired in 2019, and supports message queue, multiple messaging protocols, and more. RabbitMQ is available open source, however VMware also offers a range of commercial services for RabbitMQ; these are available as part of the Pivotal App Suite.N/A
    Pricing
    Mailchimp Transactional Email (Mandrill)RabbitMQ
    Editions & Modules
    Free
    $0
    per month
    Essentials
    $13
    per month
    Standard
    $20
    per month
    Premium
    $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Mailchimp Transactional Email (Mandrill)RabbitMQ
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mailchimp Transactional Email (Mandrill)RabbitMQ
    Considered Both Products
    Intuit
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
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    Mailchimp Transactional Email (Mandrill)RabbitMQ
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    Score8.9 out of 10
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    User Ratings
    Mailchimp Transactional Email (Mandrill)RabbitMQ
    Likelihood to Recommend
    9.0
    (16 ratings)
    9.9
    (11 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.7
    (2 ratings)
    6.5
    (4 ratings)
    User Testimonials
    Mailchimp Transactional Email (Mandrill)RabbitMQ
    Likelihood to Recommend
    Intuit
    Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs
    Incentivized
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    Open Source
    It is highly recommended that if you have microservices architecture and if you want to solve 2 phase commit issue, you should use RabbitMQ for communication between microservices. It is a quick and reliable mode of communication between microservices. It is also helpful if you want to implement a job and worker mechanism. You can push the jobs into RabbitMQ and that will be sent to the consumer. It is highly reliable so you won't miss any jobs and you can also implement a retry of jobs with the dead letter queue feature. It will be also helpful in time-consuming API. You can put time-consuming items into a queue so they will be processed later and your API will be quick.
    Incentivized
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    Pros
    Intuit
    • Mandrill is extremely reliable. We switched from using a platform that was very hit-or-miss, but we never had a single deliverability issue with Mandrill's transactional API. Every email was sent reliably and quickly.
    • Mandrill's reporting and debugging features made it easy to ensure that all our messages were getting delivered to the right place in a timely manner. In fact, Mandrill's tools were so robust that we used it as an end-around way of debugging another failing service we were using.
    • Mandrill is a very affordable add-on to an existing MailChimp account. Adding an extra layer of reliability was a no-brainer, and made the cost essentially negligible to our organization.
    Incentivized
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    Open Source
    • What RabbitMQ does well is what it's advertised to do. It is good at providing lots of high volume, high availability queue. We've seen it handle upwards of 10 million messages in its queues, spread out over 200 queues before its publish/consume rates dipped. So yeah, it can definitely handle a lot of messages and a lot of queues. Depending on the size of the machine RabbitMQ is running on, I'm sure it can handle more.
    • Decent number of plugins! Want a plugin that gives you an interface to view all the queues and see their publish/consume rates? Yes, there's one for that. Want a plugin to "shovel" messages from one queue to another in an emergency? Check. Want a plugin that does extra logging for all the messages received? Got you covered!
    • Lots of configuration possibilities. We've tuned over 100 settings over the past year to get the performance and reliability just right. This could be a downside though--it's pretty confusing and some settings were hard to understand.
    Incentivized
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    Cons
    Intuit
    • The rate-limit system can be troubling. If you are switching providers and already have a large e-mail volume, you're going to want to transition slowly. The per-hour send limits are initially very low, and if you have any deliverability or complaint hiccups, they will plummet quickly. The Mandrill support staff is very helpful in this area - they will not (and claim that they can not) manipulate send limits for any account at any time for any reason.
    • Billing is combined in with a paid MailChimp subscription, which didn't used to be the case.
    • No free tier.
    Incentivized
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    Open Source
    • It breaks communication if we don't acknowledge early. In some cases our work items are time consuming that will take a time and in that scenario we are getting errors that RabbitMQ broke the channel. It will be good if RabbitMQ provides two acknowledgements, one is for that it has been received at client side and second ack is client is completed the processing part.
    Incentivized
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    Usability
    Intuit
    It did the job for us and we were happy with the delivery rates of the email, analytics and customisation available while integrating it within our platform.
    Incentivized
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    Open Source
    RabbitMQ is very easy to configure for all supported languages (Python, Java, etc.). I have personally used it on Raspberry Pi devices via a Flask Python API as well as in Java applications. I was able to learn it quickly and now have full mastery of it. I highly recommend it for any IoT project.
    Incentivized
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    Support Rating
    Intuit
    I haven't personally reached out to their support team, but the feedback I've heard from our tech support and engineering teams have been that their response to questions has often been they either are unsure or that Mandrill is what it is. For example, when our customers weren't able to see opens and clicks for all emails sent, and we reached out to their support, the response was it is what it is, and they'll send a notification to our app if they can.
    Incentivized
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    Open Source
    I gave it a 10 but we do not have a support contract with any company for RabbitMQ so there is no official support in that regard. However, there is a community and questions asked on StackOverflow or any other major question and answer site will usually get a response.
    Incentivized
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    Alternatives Considered
    Intuit
    So we actually work with clients across all of the platforms listed above, but Mandrill has a huge ease of use bonus in its favor, especially when working with clients who are setting up a Cart Recovery style marketing campaign for the first time or are looking for a bit of a fire-and-forget setup. With more sophisticated clients (on the scale of global ecommerce companies), who have a larger subscriber/customer base and in-house design teams, we find that Mandrill usually isn't enough
    Incentivized
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    Open Source
    RabbitMQ has a few advantages over Azure Service Bus 1) RMQ handles substantially larger files - ASB tops out at 100MB, we use RabbitMQfor files over 200MB 2) RabbitMQ can be easily setup on prem - Azure Service Bus is cloud only 3) RabbitMQ exchanges are easier to configure over ASB subscriptions ASB has a few advantages too 1) Cloud based - just a few mouse clicks and you're up and running
    Incentivized
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    Return on Investment
    Intuit
    • It helped us to grow our customer database substantially in the last quarter.
    • Last week we reached 62% customer engagement in our campaign. This is very good customer engagement for our projects.
    • In the last quarter we achieved our target by 135%.
    Incentivized
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    Open Source
    • Positive: we don't need to keep way too many backend machines around to deal with bursts because RabbitMQ can absorb and buffer bursts long enough to let an understaffed set of backend services to catch up on processing. Hard to put a number to it but we probably save $5k a month having fewer machines around.
    • Negative: we've got many angry customers due to queues suddenly disappearing and dropping our messages when we try to publish to them afterward. Ideally, RabbitMQ should warn the user when queues expire due to inactivity but it doesn't, and due to our own bugs we've lost a lot of customer data as a result.
    • Positive: makes decoupling the web and API services from the deeper backend services easier by providing queues as an interface. This allowed us to split up our teams and have them develop independently of each other, speeding up software development.
    Incentivized
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