MailMaestro vs. Socialtext (discontinued)

Because of its professional tone, we used MailMaestro whenever we do email outreach to apartment owners and brokers. It's saved us a lot of head ache of drafting so many emails per day, when it could do it in a snap. Aside from email outreach, we're also using Mailmaestro to draft replies to tennants who are looking to rent apartments or just people inquiring. Its casual tone helps break down the stiff wall between a company and a lead

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Easy to navigate
• Language selector helps overpass language barriers
• The AI is fun to work with, and the "try-again" feature is very convenient.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Perhaps more tones and languages
• Opportunity to enable this on other email clients such as Gmail?
• Being able to have more options for outputs instead of having one each try

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It all works seamlessly together

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Freed more work capacity for us executive assistants
• Professional emails allowed better conversion rates w/ apartment owners
• We're able to communicate w/ Spanish much more faster and fluent

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions