TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MaintainX

    Score9.6 out of 10
    N/AMaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

    $25

    per month per user

    Smartspanner CMMS

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Smartspanner is an online (cloud hosted) CMMS software application that is available on any desktop browser, tablet browser or with the vendor’s iOS app. This solution is designed to make it easier to control maintenance tasks and schedule teams. Smartspanner is designed for any type of asset management and facilities management. The vendor says Smartspanner is easy to deploy and offers a 30 day trial so that users can get started and test this solution in their workspace.

    $12

    per month per user

    Pricing
    MaintainXSmartspanner CMMS
    Editions & Modules
    Essential
    $25
    per month per user
    Premium
    $75
    per month per user
    Enterprise
    Custom Pricing
    Basic
    £12
    per month per user
    Standard
    £18
    per month per user
    Advanced
    £25
    per month per user
    Offerings
    Pricing Offerings
    MaintainXSmartspanner CMMS
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual commitment.Custom pricing available.
    More Pricing Information
    Community Pulse
    MaintainXSmartspanner CMMS
    Considered Both Products
    MaintainX
    No answer on this topic
    Smartspanner
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    User Ratings
    MaintainXSmartspanner CMMS
    Likelihood to Recommend
    10.0
    (14 ratings)
    9.1
    (1 ratings)
    Usability
    9.1
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    MaintainXSmartspanner CMMS
    Likelihood to Recommend
    MaintainX
    MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
    Incentivized
    Read full review
    Smartspanner
    Industrial/Machine maintenance by small maintenance teams on atight buget.
    Read full review
    Pros
    MaintainX
    • Captures and retains vital information on work carried out on our equipment.
    • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
    • allows us to input photographs and even videos on tasks completed.
    • Provides functionality to create and follow specific procedures.
    Read full review
    Smartspanner
    No answers on this topic
    Cons
    MaintainX
    • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
    • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
    • Pricing is confusing and the way that they have their billing set up is strange.
    Incentivized
    Read full review
    Smartspanner
    • The interface could be more attractive.
    Read full review
    Usability
    MaintainX
    From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
    Read full review
    Smartspanner
    No answers on this topic
    Alternatives Considered
    MaintainX
    EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.
    Incentivized
    Read full review
    Smartspanner
    Much easier to use.
    Read full review
    Return on Investment
    MaintainX
    • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
    • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
    • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
    Incentivized
    Read full review
    Smartspanner
    • Payed for itself many times over.
    Read full review
    ScreenShots

    MaintainX Screenshots

    Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering

    Smartspanner CMMS Screenshots

    Screenshot of Asset ListScreenshot of DashboardScreenshot of Reporting Tool - export to excelScreenshot of Task Editing