Maitre'D vs. SurePOS ACE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maitre'D
Score 7.9 out of 10
N/A
Maitre'D point of sale (POS) from Posera headquartered in Montreal is a retail POS solution quick serve or table service restaurants, hotels, bars or nightclubs, and other venues. It consists of both hardware and software. Additionally, Maitre'D can be extended to provide restaurants with back office functions such as workforce and inventory management, cash management, events management, and sales forecasting.N/A
SurePOS ACE
Score 8.2 out of 10
N/A
SurePOS ACE is for supermarket, hypermarket, club and chain drug retailers who need more powerful capabilities at the POS and in the store, especially fuel, pharmacy, multichannel and mobile scenarios, to generate revenue and deeper customer relationships and lower TCO.N/A
Pricing
Maitre'DSurePOS ACE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Maitre'DSurePOS ACE
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Maitre'DSurePOS ACE
Top Pros
Top Cons
Best Alternatives
Maitre'DSurePOS ACE
Small Businesses
Square POS
Square POS
Score 9.5 out of 10
Square POS
Square POS
Score 9.5 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Epicor Eagle
Epicor Eagle
Score 8.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Maitre'DSurePOS ACE
Likelihood to Recommend
7.9
(2 ratings)
9.1
(1 ratings)
User Testimonials
Maitre'DSurePOS ACE
Likelihood to Recommend
PayFacto Payments Inc.
Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.
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Toshiba
SurePOS ACE is best for preventing the system from being hacked when trying to steal payment information. It is pretty simple to implement. It is very customizable and well made for liquor store use as well as for grocery stores. It is a very stable system as well. Requirements to run it are not as much [as alternatives].
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Pros
PayFacto Payments Inc.
  • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
  • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
  • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
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Toshiba
  • Very easy to use
  • Very customizable
  • Protects sensitive information
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Cons
PayFacto Payments Inc.
  • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
  • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
  • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
  • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
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Toshiba
  • Easier to add pictures for screensavers
  • More ways to implement changes
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Alternatives Considered
PayFacto Payments Inc.
We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.
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Toshiba
I am not a fan of a Windows based POS. I prefer ACE because of its ease of use and support.
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Return on Investment
PayFacto Payments Inc.
  • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
  • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.
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Toshiba
  • Easier to support.
  • Easier to change.
  • Therefore better on profits.
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ScreenShots