Makula Technology vs. Microsoft Dynamics 365 Field Service (FieldOne)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Makula
Score 0.0 out of 10
N/A
Makula: Purpose-Built Software for Machinery Suppliers, Factories & Facilities Makula Technology GmbH is a Germany-based SaaS company building purpose-designed software for the industrial equipment lifecycle. Makula is engineered specifically for machinery manufacturers, distributors, factories, and facilities, which lets it address the operational realities of managing physical assets, after-sales service, and field…N/A
Microsoft Dynamics 365 Field Service (FieldOne)
Score 8.3 out of 10
N/A
Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).
$20
per month per user
Pricing
Makula TechnologyMicrosoft Dynamics 365 Field Service (FieldOne)
Editions & Modules
No answers on this topic
Subsequent qualifying1 Dynamics 365 app
$20
per month per user
First Dynamics 365 app
$95
per month per user
Offerings
Pricing Offerings
MakulaMicrosoft Dynamics 365 Field Service (FieldOne)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$750 one-time feeNo setup fee
Additional DetailsUser must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
More Pricing Information
Community Pulse
Makula TechnologyMicrosoft Dynamics 365 Field Service (FieldOne)
Best Alternatives
Makula TechnologyMicrosoft Dynamics 365 Field Service (FieldOne)
Small Businesses
MethodCRM
MethodCRM
Score 9.2 out of 10
MethodCRM
MethodCRM
Score 9.2 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Testimonials
Makula TechnologyMicrosoft Dynamics 365 Field Service (FieldOne)
Likelihood to Recommend
Makula Technology GmbH
No answers on this topic
Microsoft
Microsoft Dynamics 365 Field Service is [...] one of the best tools when it comes to delivering on-site service to customer locations. Organizations can follow [a] proactive and predictive service model by using Connected Field Service, [which] provides capabilities to connect to IoT devices and to remotely diagnose, monitor, and service the devices by integrating with Microsoft Azure IoT Hub and using Microsoft Azure IoT Hub PaaS offering.
Read full review
Pros
Makula Technology GmbH
No answers on this topic
Microsoft
  • Optimized Resource Scheduling - both manual and automatic.
  • Field Service (Dynamics 365) mobile app for the field service agents
  • Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products
Read full review
Cons
Makula Technology GmbH
No answers on this topic
Microsoft
  • Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also.
  • Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for].
Read full review
Return on Investment
Makula Technology GmbH
No answers on this topic
Microsoft
  • ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service.
Read full review
ScreenShots

Makula Screenshots

Screenshot of Makula's asset hub.Screenshot of the work order interface, displaying work order status.Screenshot of the scheduler tool, used to assign work orders. All technicians receive work order directly in their mobile app.Screenshot of an AI copilot, available for instant troubleshooting. These co-pilots are trained on machine documents and manuals.Screenshot of a 3D spare part shop, used to identify parts and raise requests.