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What is Makula Technology?

Makula offers two modular platforms designed to improve industrial service operations.

  1. The Customer Operations Platform helps OEMs optimise after-sales service, manage their installed base, and deliver better customer experiences.
  2. The CMMS is built for factories and facilities to streamline maintenance, reduce downtime, and keep equipment running efficiently.

Both platforms enhance visibility, cut service delays, and support new revenue streams without requiring major process changes. OEMs can use Makula to coordinate technicians, enable self-service, and preserve critical know-how. Factories can use it to manage preventive maintenance, track assets, and improve compliance. Whether the user is a machine builder or a plant operator, Makula offers tools to scale service and support.

Media

Makula's asset hub.
the work order interface, displaying work order status.
the scheduler tool, used to assign work orders. All technicians receive work order directly in their mobile app.
an AI copilot, available for instant troubleshooting. These co-pilots are trained on machine documents and manuals.
a 3D spare part shop, used to identify parts and raise requests.

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