Malomo vs. Vend

Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.

Incentivized

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.

Incentivized

• Shipment Tracking
• Post-Purchase Cross-Sell
• Content

Incentivized

• Retail sales
• Inventory management
• Sales and promotions
• Reporting

Incentivized

• Platform not yet self-serve

Incentivized

• It would be nice to have alternate ways to adjust prices

Incentivized

Not much support needed but they were fast and helpful when it was.

Incentivized

Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.

Incentivized

Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.

Incentivized

• Less CX Tickets About Shipment Tracking
• New Cross-Sell Revenue

Incentivized

• Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
• The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.

Incentivized