TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malomo

    Score10 out of 10
    N/AMalomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights into customer engagement and carrier performance

    $199

    per month

    Vend

    Score9 out of 10
    N/AVend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the user’s sales once they are back up online. The vendor offers a free 30-day trial and no credit card is required.N/A
    Pricing
    MalomoVend
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MalomoVend
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MalomoVend
    Small Businesses
    Growave
    Score9.7 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalomoVend
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MalomoVend
    Likelihood to Recommend
    Malomo
    Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
    Incentivized
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    Vend
    Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.
    Incentivized
    Read full review
    Pros
    Malomo
    • Shipment Tracking
    • Post-Purchase Cross-Sell
    • Content
    Incentivized
    Read full review
    Vend
    • Retail sales
    • Inventory management
    • Sales and promotions
    • Reporting
    Incentivized
    Read full review
    Cons
    Malomo
    • Platform not yet self-serve
    Incentivized
    Read full review
    Vend
    • It would be nice to have alternate ways to adjust prices
    Incentivized
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    Support Rating
    Malomo
    No answers on this topic
    Vend
    Not much support needed but they were fast and helpful when it was.
    Incentivized
    Read full review
    Alternatives Considered
    Malomo
    Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
    Incentivized
    Read full review
    Vend
    Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.
    Incentivized
    Read full review
    Return on Investment
    Malomo
    • Less CX Tickets About Shipment Tracking
    • New Cross-Sell Revenue
    Incentivized
    Read full review
    Vend
    • Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
    • The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
    Incentivized
    Read full review
    ScreenShots

    Vend Screenshots

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