ManageEngine Access Manager Plus vs. ServiceNow IT Service Management
ManageEngine Access Manager Plus vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine Access Manager Plus | N/A | ManageEngine Access Manager Plus is a web-based solution that enables secure, granular privileged access to critical systems, monitors and records all privileged sessions, and provides real-time control over every remote session. Key capabilities: Secure RDP, SSH, SQL, VNC remote connections RemoteApp for Windows, remote file transfer Live monitoring, session recording, and complete audit-logging Supports compliance… | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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ManageEngine Access Manager Plus | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ManageEngine Access Manager Plus | ServiceNow IT Service Management | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Palo Alto Networks Prisma Access Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Palo Alto Networks Prisma Access Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine Access Manager Plus | ServiceNow IT Service Management | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.3 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
ManageEngine Access Manager Plus | ServiceNow IT Service Management | |
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Likelihood to Recommend | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Pros | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Cons | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
Likelihood to Renew | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Usability | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Reliability and Availability | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Performance | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Support Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Online Training | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Implementation Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Alternatives Considered | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Scalability | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic | ServiceNow |
Return on Investment | ManageEngine, A Div of Zoho Corporation Pvt Ltd | ServiceNow |
ScreenShots | ManageEngine Access Manager Plus Screenshots |